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Part Time Slot Attendant-TIC

Gananoque, ON
Mid Level
part_time

About the role

Shorelines Casino Thousand Islands is currently seeking a driven and energetic individual to join our team as a Part-Time SLOT ATTENDANT. Under the supervision of the Operations Manager, t he Slot Attendant provides excellent customer service while overseeing the slot machines in a specified area of the casino, helping customers with jackpot payouts, and handling problems regarding the machines.

Duties and Responsibilities Include:

  • Adhering to all GCE, AGCO and HR policies as they relate to functions of the position
  • Maintain a high level of knowledge of slot machines
  • Provide professional and courteous customer service
  • Verify and process jackpots, short pays, cancelled credits and hand-pay
  • Comply with policies and procedures for all notable and significant cash / cash equivalent transactions
  • Maintain a clean, tidy, and pleasant environment for the customer
  • Maintain confidentiality
  • Performing hopper fills
  • Every team member must comply with all requirements of the Corporate Ethics & Conduct Manual and with all other corporate policies communicated to the employee through the Human Resources Policy Manual and its periodic updates.
  • Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
  • Any other duties as assigned or directed.

Successful candidates will demonstrate the following qualifications:

  • High school diploma required, post-secondary education an asset
  • Customer service skills
  • Strong mathematical skills
  • Strong verbal and written communication skills
  • Second language an asset

Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays, and overnights, based on business needs.

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and w e welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required . We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

About Great Canadian Entertainment

Gambling Facilities and Casinos
1001-5000

Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.

Follow us on social media for more:

Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian