Sales Support Lead
Top Benefits
About the role
DESCRIPTION
The Lead, Sales Support is an essential function managing higher volume vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Lead, Sales Support must possess proven strong communication, interpersonal, and organizational skills to interact successfully with vendors, customers and managers.
RESPONSIBILITIES
- Review ordering / purchases products from customer – including the completion of all order forms, transportation requests, packaging requirements, legal forms for interstate / international transport and as well all financial forms dealing with the purchase / sale.
- Auditing all forms for completion, accuracy and inclusion to prevent any negative financial impact or deductions.
- Lead the ADW programs and maximize sales by understanding Costco objectives and building relationships.
Confirm orders commitment with vendors
- Via email / verbal / fax confirm back from vendors on all orders, email / fax of order must request confirmation of po#, qty ordered and delivery date.
- Vendor sends confirm w/pricing – must match all order for accuracy (resolve discrepancy immediately if necessary.
- Minimize / deductions, review orders with Business Managers.
Larger Vendor commitment
- Ensure management of vendor’s Demos have been scheduled and performed.
- Tracking, ensuring all materials for each scheduled Demo is available and on site.
- Track and deal with member complaints and queries.
- Possess a comprehensive knowledge of the Customer’s operation and key competitors.
- Receiving and handling of client samples.
Organizational duties
- Managing accurate Vendor and item setup in ADW systems with current info / pricing to include orders from BBS / Roadshows.
- Managing accurate / updated files for all item spec sheets / pricing / common forms on central locations.
- Manage all SLH files by vendor.
Meeting the physical requirements – listed below.
Other duties as assigned.
QUALIFICATIONS
Education
- High School Diploma/GED
- Bachelor’s Degree
- Bachelor’s degree in Business, Customer Service, or related field preferred.
Work Experience
- 3-5 year’s business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.
- 2 years of prior management / leadership experience.
- Previous experience training and developing a team.
- Proven food broker experience preferred.
- Experience may be substituted for some of the above education.
Knowledge, Skills and Abilities
- Strong interpersonal, organizational and administrative skills.
- Strong ability to effectively communicate effectively with vendor, customers and team-members.
- Able to operate computer systems, proficient in MS Office (Word, Excel, and Outlook).
- Ability to multi-task, strong problem solving with attention to detail.
- Ability to protects and secures all confidential and proprietary information.
- Ability to type minimum of 60 wpm.
- Must have a valid driver’s license and must be able to drive a car for extended periods of time. This position will require driving to Costco warehouse for competitor shop or other retail shops.
Physical
- Seeing
- Ability to Travel
- Lifting (20 - lbs.)
- Carrying (20 - lbs.)
- Listening
ABOUT US
Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Sales Support
Position Type: Full time
Business Unit: Sales
Salary Range: $37,400.00 - $46,800.00
Company: Acosta Canada Corporation
Req ID: 6776
About Acosta Group
Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey.
Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.
Le groupe Acosta Group rassemble une expertise reconnue, une connectivité inégalée et des connaissances fines pour accélérer la croissance des marques - partout où vous êtes commercialisé. Notre collectif des agences de vente au détail, de marketing et de restauration les plus fiables réinvente la façon dont les gens se connectent aux marques à chaque étape du parcours du consommateur.
Composé d'Acosta, d'ActionLink, de CORE Foodservice, de CROSSMARK, de Mosaic, de Premium Retail Services et de Product Connections, le groupe Acosta Group comprend et anticipe les besoins en constante évolution des consommateurs, stimulant ainsi les performances accélérées pour connecter le commerce de demain dès aujourd'hui. Le collectif offre des solutions holistiques, y compris des services de vente externalisée, des solutions omnicanales de vente au détail, des ventes assistées et de la formation, du marketing intégré, des solutions de vente pour la restauration et la cuisine, ainsi que les données et les connaissances les plus avancées, et l’expertise nécessaire pour extraire la valeur de tous ces outils.
Sales Support Lead
Top Benefits
About the role
DESCRIPTION
The Lead, Sales Support is an essential function managing higher volume vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Lead, Sales Support must possess proven strong communication, interpersonal, and organizational skills to interact successfully with vendors, customers and managers.
RESPONSIBILITIES
- Review ordering / purchases products from customer – including the completion of all order forms, transportation requests, packaging requirements, legal forms for interstate / international transport and as well all financial forms dealing with the purchase / sale.
- Auditing all forms for completion, accuracy and inclusion to prevent any negative financial impact or deductions.
- Lead the ADW programs and maximize sales by understanding Costco objectives and building relationships.
Confirm orders commitment with vendors
- Via email / verbal / fax confirm back from vendors on all orders, email / fax of order must request confirmation of po#, qty ordered and delivery date.
- Vendor sends confirm w/pricing – must match all order for accuracy (resolve discrepancy immediately if necessary.
- Minimize / deductions, review orders with Business Managers.
Larger Vendor commitment
- Ensure management of vendor’s Demos have been scheduled and performed.
- Tracking, ensuring all materials for each scheduled Demo is available and on site.
- Track and deal with member complaints and queries.
- Possess a comprehensive knowledge of the Customer’s operation and key competitors.
- Receiving and handling of client samples.
Organizational duties
- Managing accurate Vendor and item setup in ADW systems with current info / pricing to include orders from BBS / Roadshows.
- Managing accurate / updated files for all item spec sheets / pricing / common forms on central locations.
- Manage all SLH files by vendor.
Meeting the physical requirements – listed below.
Other duties as assigned.
QUALIFICATIONS
Education
- High School Diploma/GED
- Bachelor’s Degree
- Bachelor’s degree in Business, Customer Service, or related field preferred.
Work Experience
- 3-5 year’s business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.
- 2 years of prior management / leadership experience.
- Previous experience training and developing a team.
- Proven food broker experience preferred.
- Experience may be substituted for some of the above education.
Knowledge, Skills and Abilities
- Strong interpersonal, organizational and administrative skills.
- Strong ability to effectively communicate effectively with vendor, customers and team-members.
- Able to operate computer systems, proficient in MS Office (Word, Excel, and Outlook).
- Ability to multi-task, strong problem solving with attention to detail.
- Ability to protects and secures all confidential and proprietary information.
- Ability to type minimum of 60 wpm.
- Must have a valid driver’s license and must be able to drive a car for extended periods of time. This position will require driving to Costco warehouse for competitor shop or other retail shops.
Physical
- Seeing
- Ability to Travel
- Lifting (20 - lbs.)
- Carrying (20 - lbs.)
- Listening
ABOUT US
Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Sales Support
Position Type: Full time
Business Unit: Sales
Salary Range: $37,400.00 - $46,800.00
Company: Acosta Canada Corporation
Req ID: 6776
About Acosta Group
Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey.
Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.
Le groupe Acosta Group rassemble une expertise reconnue, une connectivité inégalée et des connaissances fines pour accélérer la croissance des marques - partout où vous êtes commercialisé. Notre collectif des agences de vente au détail, de marketing et de restauration les plus fiables réinvente la façon dont les gens se connectent aux marques à chaque étape du parcours du consommateur.
Composé d'Acosta, d'ActionLink, de CORE Foodservice, de CROSSMARK, de Mosaic, de Premium Retail Services et de Product Connections, le groupe Acosta Group comprend et anticipe les besoins en constante évolution des consommateurs, stimulant ainsi les performances accélérées pour connecter le commerce de demain dès aujourd'hui. Le collectif offre des solutions holistiques, y compris des services de vente externalisée, des solutions omnicanales de vente au détail, des ventes assistées et de la formation, du marketing intégré, des solutions de vente pour la restauration et la cuisine, ainsi que les données et les connaissances les plus avancées, et l’expertise nécessaire pour extraire la valeur de tous ces outils.