Full-Time 12 Month Contract Position with the Possibility of Extension

This is a position that supports the Rapid Intervention and Support Team (RIST). RIST is a partnership between the Hamilton Police Service, and numerous health service providers. The Rapid Intervention and Support Team is built upon the existing Social Navigator Program which consists of a Program Coordinator, 2 Officers and 2 Paramedics. The addition of the 6 specialized civilian positions working alongside the existing Social Navigator Program created the new Rapid Intervention and Support Team (RIST). RIST currently operates Monday to Friday with the possibility of extending into evenings and weekends. RIST focuses on supporting those who are homeless, experience mental illness and who struggle with addiction. The goal of the team is to help marginalized individuals by offering “in the moment” supports, helping them navigate social service and healthcare system and referring them to appropriate services, and offering follow-up supports in order to help improve their quality of life and decrease their negative interaction with police.

Position Summary:

The Mental Health Navigator (Case Manager) will:

• Provide crisis intervention, mental health assessments, and short term case management
• Be a primary resource to the team regarding navigation of Hamilton’s adult community mental health and court support services
• Contribute generically and collaboratively to all team services for individuals aged 16 or older who have a serious mental illness or concurrent disorder and are in conflict with the criminal justice system
• Develop goal-focussed “in the moment” treatment plans and determine appropriate referrals

Qualifications:

• All candidates must possess a degree in social work, nursing, or related health/social sciences field
• Candidates must have extensive knowledge of community resources as they pertain to the target population and a strong ability to navigate the healthcare system
• You are an asset to this role if you have strong teamwork and collaboration skills, and a client-centred approach to your work
• Candidates must have a valid driver’s license and a reliable vehicle for use in this position
• Candidates must be registered or eligible for registration in a professional college or association
• The ability to offer French-Language services is an asset.

Please reference competition RIST1225

The Canadian Mental Health Association (CMHA), Hamilton Branch is an equal opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous Peoples and persons with disabilities. CMHA Hamilton will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.

We thank all who apply, but only those to be interviewed will be contacted.

Job Type: Fixed term contract
Contract length: 12 months

Pay: $62,606.00-$70,575.00 per year

Schedule:

• 8 hour shift

Application question(s):

• Are you registered or eligible for registration in a professional college or association?
• Do you have knowledge of community resources in Hamilton as they pertain to the target population?

Work Location: In person

Application deadline: 2025-06-25