Who you are

• Cloud Expertise: 5+ years of hands-on experience architecting and managing AWS environments, including EKS, ECS, Lambda, CloudFormation, S3, RDS, Route 53, and VPC
• Kubernetes (EKS): Strong experience operating Kubernetes clusters in production, especially via Amazon EKS. Comfortable with Helm, ingress controllers, RBAC, pod autoscaling, and troubleshooting workloads
• Infrastructure as Code: Production experience with Terraform and CloudFormation for provisioning and managing cloud-native infrastructure at scale
• Serverless Systems: Deep familiarity with event-driven and serverless architectures using AWS Lambda, API Gateway, SQS, SNS, and Step Functions
• CI/CD Mastery: Experience designing CI/CD pipelines using tools like GitLab CI, Jenkins, GitHub Actions, or Bitbucket. Strong advocate for automated testing, linting, and deployment gating
• Observability: Comfortable with implementing monitoring, logging, and alerting using Prometheus, Grafana, New Relic, ELK, or equivalent
• Distributed Systems Design: Solid foundation in building decoupled, scalable systems using pub/sub or message queues (e.g., Kafka, RabbitMQ, AWS SNS/SQS)
• Languages: Proficient in at least one backend language (e.g., Python, Ruby, Go, or Java). Ability to read and contribute across service boundaries
• API & Service Design: Strong experience designing REST or GraphQL APIs and implementing back-end services to support cross-platform applications
• Security & Compliance Awareness: Understands security best practices in cloud environments including IAM, secrets management, encryption, and cost visibility
• Agile & DevOps Mindset: Proven ability to deliver incrementally, respond to feedback, and work collaboratively in a lean, fast-paced environment

What the job involves

• We are looking for a Senior Platform Engineer to focus on our Joist Product
• Joist, an EverCommerce solution group, is an estimating, invoicing and payment software platform for small & medium-sized trade contractors and we have major growth planned
• Joist gives our customers the software tools & the best practices needed to deliver incredible home renovation experiences to homeowners
• At Joist, we’re on a mission to make contractors heroes by helping them save time, look professional and win more jobs faster
• Our software is mission critical for thousands of small businesses, and we have an exciting opportunity to deliver a tremendous amount of value to them
• Cloud Infrastructure Design: Design, implement, and maintain scalable, secure, and cost-efficient infrastructure using AWS services such as EKS, ECS, Lambda, API Gateway, S3, and CloudFront
• Balance managed and serverless offerings to deliver high-performance, resilient systems tailored to product needs
• Infrastructure as Code: Champion declarative, reproducible infrastructure using tools like Terraform and CloudFormation
• Contribute to a culture of GitOps and configuration management that promotes visibility, automation, and reviewability across environments
• System Architecture & Design: Translate business problems into modular, distributed system architectures
• Apply sound engineering judgment to determine what to build and where to simplify
• Design for observability, failure recovery, and long-term operability from the start
• Platform Reliability: Build and maintain highly available systems with automated failover, scaling, and monitoring using Prometheus, Grafana, and Cloud-native tooling
• Work closely with SRE and application teams to minimize MTTR and ensure zero-downtime deployments
• DevOps Enablement: Establish and evolve CI/CD pipelines (e.g. , GitHub Actions, Jenkins, or GitLab CI) that empower teams to deploy frequently and safely
• Drive continuous delivery practices, automated testing, and secure-by-default deployment standards
• Technical Leadership: Lead by example through hands-on contributions and deep technical guidance
• Provide mentorship and elevate the team’s engineering maturity through design reviews, pair programming, and shared postmortem learnings
• Cross-functional Collaboration: Work closely with developers, product managers, and security stakeholders to ensure infrastructure decisions align with product strategy, compliance, and user experience goals
• Contribute to planning and execution cycles by making platform costs, risks, and capabilities visible
• Operational Excellence: Establish robust monitoring, alerting, logging, and tracing strategies for platform components
• Identify and remove toil through self-service tools, documentation, and automated recovery patterns

Benefits

• Flexibility to work where/how you want – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• Continued investment in your professional development through Udemy
• 401k with company match
• Flexible and generous paid time off
• Employee Stock Purchase Program