Client Care Reception / Veterinary Assistant - Amherst Veterinary Hospital
Top Benefits
About the role
Full Time Client Care Representative required to join our veterinary team. Amherst Veterinary Hospital is a busy, progressive small animal clinic located in Kitsilano/Point Grey in Vancouver serving the community since 1987.
We are a full-service hospital with long term staff, striving to provide excellent quality of care and medicine for our patients, excellent client service and a positive environment for our employees, where their knowledge/skills can expand.
We are looking for a motivated, responsible, compassionate individual with a strong work ethic. The successful candidate must be able to work in a fast-paced environment, demonstrate a compassionate approach to animal care, multitask and be reliable.
If you enjoy providing exceptional client service and like cleaning and are experienced in animal husbandry then this is the job for you.
About The Role:
Our ideal Client Care Reception / Veterinary Assistant builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach.
Duties involve:
-
Greeting clients
-
Weighing patients
-
File creation and maintenance
-
Answering telephones
-
Cleaning exam rooms
-
Multi-tasking the answering of telephones and assisting clients at the front desk
-
Interpreting medical concerns from clients and triaging bookings accordingly
-
Cleaning
-
Animal Restraint
-
Walking Animals
-
Assisting and prepping for procedures
The successful candidate must be available to work on Saturdays. Previous related experience is required. This position is full-time. We offer competitive salaries, uniforms, pet benefits, extended health and dental benefits and a great working environment.
Please submit your resume and cover letter. No telephone calls please. Please note only those candidates selected for an interview will be contacted.
Expected Wage Range: $19.50 - $24.00
What We Offer:
- Competitive Base Salary
- Comprehensive Benefits Include: Medical, Dental & Life Insurance and uniform allowance.
- Flexible Schedule
- Vacation & Paid Time Off
Meet VetCare:
VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.
68gVlSRVfR
About VetCare Canada
👋Nice to meet you! We’re VetCare. Our Canada-wide community of veterinary practices is taking a new approach to vet med. How? By blending the personal touch of private practice with the support and resources of a greater collective.
While our veterinary professionals swap notes, expand their skills, and give a personalized spectrum of care to every pet, our business side handles the boring behind-the-scenes stuff like hiring, payroll and other admin duties.
That’s why we’re here — to make sure everything runs smoothly so our talented DVMs, RVTs, VTs and other team members can focus on what matters: the medicine. Sound good? Then let's get started.🍁♥️
WHY WORK WITH US?
💪Strong Leadership: We prioritize effective leadership that empowers our teams to thrive. Our training programs emphasize psychological safety and shared purpose, helping you excel in providing top-notch care.
🌱Tailored Mentorship: We’re committed to your growth, offering personalized coaching and resources for RVT tuition, specialized training, and hands-on skills development. Our mentorship ensures you have the support you need for continuous learning.
🧩Distinctive Culture: Each practice has its own unique vibe, but all share our core values. With a pulse survey showing 97% of team members feel valued, you’ll find strong coworker relationships and opportunities for community involvement.
Join us to practice world-class medicine in a supportive environment—plus, we have the cutest pets around, no bias here! (Okay...maybe a little.)
Client Care Reception / Veterinary Assistant - Amherst Veterinary Hospital
Top Benefits
About the role
Full Time Client Care Representative required to join our veterinary team. Amherst Veterinary Hospital is a busy, progressive small animal clinic located in Kitsilano/Point Grey in Vancouver serving the community since 1987.
We are a full-service hospital with long term staff, striving to provide excellent quality of care and medicine for our patients, excellent client service and a positive environment for our employees, where their knowledge/skills can expand.
We are looking for a motivated, responsible, compassionate individual with a strong work ethic. The successful candidate must be able to work in a fast-paced environment, demonstrate a compassionate approach to animal care, multitask and be reliable.
If you enjoy providing exceptional client service and like cleaning and are experienced in animal husbandry then this is the job for you.
About The Role:
Our ideal Client Care Reception / Veterinary Assistant builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach.
Duties involve:
-
Greeting clients
-
Weighing patients
-
File creation and maintenance
-
Answering telephones
-
Cleaning exam rooms
-
Multi-tasking the answering of telephones and assisting clients at the front desk
-
Interpreting medical concerns from clients and triaging bookings accordingly
-
Cleaning
-
Animal Restraint
-
Walking Animals
-
Assisting and prepping for procedures
The successful candidate must be available to work on Saturdays. Previous related experience is required. This position is full-time. We offer competitive salaries, uniforms, pet benefits, extended health and dental benefits and a great working environment.
Please submit your resume and cover letter. No telephone calls please. Please note only those candidates selected for an interview will be contacted.
Expected Wage Range: $19.50 - $24.00
What We Offer:
- Competitive Base Salary
- Comprehensive Benefits Include: Medical, Dental & Life Insurance and uniform allowance.
- Flexible Schedule
- Vacation & Paid Time Off
Meet VetCare:
VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.
68gVlSRVfR
About VetCare Canada
👋Nice to meet you! We’re VetCare. Our Canada-wide community of veterinary practices is taking a new approach to vet med. How? By blending the personal touch of private practice with the support and resources of a greater collective.
While our veterinary professionals swap notes, expand their skills, and give a personalized spectrum of care to every pet, our business side handles the boring behind-the-scenes stuff like hiring, payroll and other admin duties.
That’s why we’re here — to make sure everything runs smoothly so our talented DVMs, RVTs, VTs and other team members can focus on what matters: the medicine. Sound good? Then let's get started.🍁♥️
WHY WORK WITH US?
💪Strong Leadership: We prioritize effective leadership that empowers our teams to thrive. Our training programs emphasize psychological safety and shared purpose, helping you excel in providing top-notch care.
🌱Tailored Mentorship: We’re committed to your growth, offering personalized coaching and resources for RVT tuition, specialized training, and hands-on skills development. Our mentorship ensures you have the support you need for continuous learning.
🧩Distinctive Culture: Each practice has its own unique vibe, but all share our core values. With a pulse survey showing 97% of team members feel valued, you’ll find strong coworker relationships and opportunities for community involvement.
Join us to practice world-class medicine in a supportive environment—plus, we have the cutest pets around, no bias here! (Okay...maybe a little.)