Business Systems Analyst
Top Benefits
About the role
Job Number**:** 52484
Join our dynamic team as a Business Systems Analyst and play a pivotal role in shaping technology solutions for our clients. You'll be instrumental in understanding their business processes and transforming them into cutting-edge technical specifications. We're looking for someone with a solid grasp of various technologies and significant experience within PeopleSoft and SAP ERP environments. This is an opportunity to make a real impact and grow your career.
The position will focus on the following key areas of responsibility:
- Technology Delivery & Operations: Deliver and maintain complex systems, provide specialist advice, and support operations
- Problem Solving & Analysis: Act as a specialized resource, design complex solutions, and provide application support
- Testing & Support: Respond to application or infrastructure issues, perform diagnostics, and conduct hands-on testing including security configurations
- Maintenance, Planning & Configurations: Maintain awareness of technological developments, research available modules, and create documentation
- Vendor Management: Maintain awareness of vendor-related issues, set clear expectations, and stay informed about application and component roadmaps
- Continuous Learning/Mentorship: Develop a training plan and provide mentorship to less senior staff
What will you do?
- Provide technical expertise to support the business
- Design, develop, and implement technology solutions
- Troubleshoot and resolve technical issues related to PeopleSoft and other applications
- Provide training and support to end users
- Other related duties as required
Qualifications:
- Bachelors degree in a related field and at least 4 years of experience in an IT analytical role or equivalent including demonstrated ability to lead initiatives of all sizes and complexities. Formal certification in the area of expertise is desirable
OR Post secondary diploma and at least 5 years experience in an IT Analytical role or equivalent including demonstrated ability to lead initiatives of all sizes and complexities
OR Certificate in a related discipline and 7 years of relevant experience in an Information Technology environment including demonstrated ability to lead small to mid-size initiatives - Proficient knowledge of PSQuery, PeopleTools PeopleCode, SQR, XML, SQL
- PeopleSoft Application support and business process design experience
Assets:
- SAP Support or implementation certifications
- Experience providing 24x7 on-call support to a mission-critical application or system
- Other technology-specific certifications and diplomas related to the work
- Technical experience in a computing environment in a complex and highly diverse data, application and technology environments or a hybrid environment of cloud and on-premise data, applications, and technologies
Skills required for success:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- The ability to work independently and as part of a team
- Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
- Embracing a culture of equity, diversity, reconciliation and inclusion (https://bit.ly/3hd2d95)
- Applicants may be tested
Work Environment:
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca**. Learn more about our benefits** https://bit.ly/COEbenefits.
Up to 1 permanent full-time position
Hours of Work: 40 hours per week
Salary Range: $48.360 - $61.711 (Hourly); $100,975.680 - $128,852.570 (Annually)
Talent Acquisition Consultant: TD/SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Classification Title**:** IT Analyst-8hrs
Posting Date**:** May 20, 2025
Closing Date**:** May 27, 2025 11:59:00 PM (MDT)
Number of Openings (up to)****: 1 - Permanent Full-time
Union : CSU 52
Department**:** Talent Management
Work Location(s)****: Century Place, 13th Floor, 9803 - 102A Avenue Edmonton T5J 3A3
About City of Edmonton
We’re young, ambitious and building something extraordinary. Located on Treaty 6 Territory and with a population of over one million, Edmonton is one of Canada's youngest and fastest growing cities. We’re building a resilient and diverse economy, attracting the best and the brightest and striving to be a world leader in environmental sustainability. We value quality of life, community safety and a welcoming spirit that embraces new people and new ideas.
Business Systems Analyst
Top Benefits
About the role
Job Number**:** 52484
Join our dynamic team as a Business Systems Analyst and play a pivotal role in shaping technology solutions for our clients. You'll be instrumental in understanding their business processes and transforming them into cutting-edge technical specifications. We're looking for someone with a solid grasp of various technologies and significant experience within PeopleSoft and SAP ERP environments. This is an opportunity to make a real impact and grow your career.
The position will focus on the following key areas of responsibility:
- Technology Delivery & Operations: Deliver and maintain complex systems, provide specialist advice, and support operations
- Problem Solving & Analysis: Act as a specialized resource, design complex solutions, and provide application support
- Testing & Support: Respond to application or infrastructure issues, perform diagnostics, and conduct hands-on testing including security configurations
- Maintenance, Planning & Configurations: Maintain awareness of technological developments, research available modules, and create documentation
- Vendor Management: Maintain awareness of vendor-related issues, set clear expectations, and stay informed about application and component roadmaps
- Continuous Learning/Mentorship: Develop a training plan and provide mentorship to less senior staff
What will you do?
- Provide technical expertise to support the business
- Design, develop, and implement technology solutions
- Troubleshoot and resolve technical issues related to PeopleSoft and other applications
- Provide training and support to end users
- Other related duties as required
Qualifications:
- Bachelors degree in a related field and at least 4 years of experience in an IT analytical role or equivalent including demonstrated ability to lead initiatives of all sizes and complexities. Formal certification in the area of expertise is desirable
OR Post secondary diploma and at least 5 years experience in an IT Analytical role or equivalent including demonstrated ability to lead initiatives of all sizes and complexities
OR Certificate in a related discipline and 7 years of relevant experience in an Information Technology environment including demonstrated ability to lead small to mid-size initiatives - Proficient knowledge of PSQuery, PeopleTools PeopleCode, SQR, XML, SQL
- PeopleSoft Application support and business process design experience
Assets:
- SAP Support or implementation certifications
- Experience providing 24x7 on-call support to a mission-critical application or system
- Other technology-specific certifications and diplomas related to the work
- Technical experience in a computing environment in a complex and highly diverse data, application and technology environments or a hybrid environment of cloud and on-premise data, applications, and technologies
Skills required for success:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- The ability to work independently and as part of a team
- Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
- Embracing a culture of equity, diversity, reconciliation and inclusion (https://bit.ly/3hd2d95)
- Applicants may be tested
Work Environment:
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca**. Learn more about our benefits** https://bit.ly/COEbenefits.
Up to 1 permanent full-time position
Hours of Work: 40 hours per week
Salary Range: $48.360 - $61.711 (Hourly); $100,975.680 - $128,852.570 (Annually)
Talent Acquisition Consultant: TD/SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Classification Title**:** IT Analyst-8hrs
Posting Date**:** May 20, 2025
Closing Date**:** May 27, 2025 11:59:00 PM (MDT)
Number of Openings (up to)****: 1 - Permanent Full-time
Union : CSU 52
Department**:** Talent Management
Work Location(s)****: Century Place, 13th Floor, 9803 - 102A Avenue Edmonton T5J 3A3
About City of Edmonton
We’re young, ambitious and building something extraordinary. Located on Treaty 6 Territory and with a population of over one million, Edmonton is one of Canada's youngest and fastest growing cities. We’re building a resilient and diverse economy, attracting the best and the brightest and striving to be a world leader in environmental sustainability. We value quality of life, community safety and a welcoming spirit that embraces new people and new ideas.