Newrest is a global leader in catering and related services for the aviation sector. With a commitment to operational excellence, innovation, and customer satisfaction, we are looking for a Lancement Agent to join our team and support our airline catering operations.

Position Summary

As a Lancement Agent, you will be responsible for coordinating and ensuring the accuracy of all information related to flights, billing, and client orders. You will act as a key link between the production departments and our airline clients to ensure seamless operations and exceptional service delivery

Responsibilities:

• Manage billing for airlines customers

• Input in WINREST the loading factors for each airline according to clients requests

• Check that the delivery notes are correctly filled in & make sure they are sent to the accounting department for processing in timely manner

• Ensure that the flights are visible & registered accurately on the computer software

• Consistently check, validate, and control the accuracy & conformity of the information you handle

• Ensure the proper transmission of information about the production plan and flight schedules of through the dedicated company computer software, WINREST

• Input received orders into the computer system (orders are received via email, fax, other IT communication tools ...)

• Follow contractual procedure for each customer and the daily turnover & the production projection for the various airlines departments

• Coordinate & ensure transmission of all orders modifications or schedule modification to different departments

• Ensure that checked flights are validated on a daily basis & the day prior to the flight departure as well

• Validate & Control that all adjustments are completed, communicate with all departments

• Conduct daily transmission of documents required for the operations: delivery note, track sheet, check sheet, instructions

• Maintain constant business & commercial relationship with our clients

• Provide the day prior to the flight departure all the layout with the distribution plan and printed labels for each flight

• Share the new procedures and updated information provided by the airlines to the drivers and the different production departments (bond, cutlery, food production, etc. )

• Control the CID for Jazz airline operation in coordination with the Handling Teams, on a daily basis

• Experience in a similar position

• Attention to Detail

• Organizational Skills

• Communication

• Technical Proficiency

• Problem-solving

• Adaptability

• Customer Relationship Management satisfaction and retention.

• Team Coordination tasks.

• Analytical Thinking

• Proactive Approach

ABOUT NEWREST :

Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.