B2B Sales Customer Expert II (Inside Sales Rep)
Top Benefits
About the role
Join Teleperformance – Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
About Us
Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.
Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
- Autonomous - We encourage and trust your decision making skills.
- Progressive work environment- If you have skills to prove we have all ladders for you to grow
- Flexible - We believe in results
- Innovative - All ideas matters
- Inclusive - Everyone is Included and everyone wins
About the job
As a member of the Teleperformance team, you will be working on Inbound & outbound leads to acquire new advertisers for Google Ads. You will become a digital consultant, advising them on their digital advertising strategy, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards sales targets and be part of a larger sales team responsible for increasing the Client customer base across EMEA.
Annual Base Salary starting at $40,000 with earning potential up to $54,000 based on maximizing bonus and in-year increments.
Responsibilities
- Achieve a minimum number of interactions (phone call and/or emails) per day
- Qualify and manage inbound and outbound leads and the overall sales pipeline
- Identify the needs of the business and personalize the product towards the related business
- Properly prepare and set expectations with businesses about the onboarding and go-live process
- Develop a deep understanding of the onboarding requirements/processes for our product across different regions
- Work closely with businesses to collect and submit information required to complete our onboarding process
- Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process
- Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support
- Work in a fast-changing, fast-paced workplace
Qualifications
- BA/BS degree or equivalent Diploma
- Ability to speak and write English fluently
- At least 1 year of experience in a sales environment
- Computer savvy.
- A team player with problem solving, analytical and communication skills
- Passionate about sales, technology and the internet, with a desire to learn and develop
- Experience using CRM software such as Salesforce is a plus
- High attention to detail and strong organizational skills
- Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
- Ability to work independently and complete day-to-day tasks with minimal supervision
Benefits & Perks
- Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
- Robust career path with a full development plan and the opportunity to grow in the organization.
- Paid 4 weeks training, 2 weeks leave.
- Continuous learning through progressive training that is specific to your tenure and skills.
- Competitive salary with incentive programs
- Positive and supportive environment
- Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Schedule
- Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 9 PM (monthly rotational)
Location
- Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
- Hybrid setup, 4 weeks of product training will be on-site.
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
B2B Sales Customer Expert II (Inside Sales Rep)
Top Benefits
About the role
Join Teleperformance – Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
About Us
Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.
Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
- Autonomous - We encourage and trust your decision making skills.
- Progressive work environment- If you have skills to prove we have all ladders for you to grow
- Flexible - We believe in results
- Innovative - All ideas matters
- Inclusive - Everyone is Included and everyone wins
About the job
As a member of the Teleperformance team, you will be working on Inbound & outbound leads to acquire new advertisers for Google Ads. You will become a digital consultant, advising them on their digital advertising strategy, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards sales targets and be part of a larger sales team responsible for increasing the Client customer base across EMEA.
Annual Base Salary starting at $40,000 with earning potential up to $54,000 based on maximizing bonus and in-year increments.
Responsibilities
- Achieve a minimum number of interactions (phone call and/or emails) per day
- Qualify and manage inbound and outbound leads and the overall sales pipeline
- Identify the needs of the business and personalize the product towards the related business
- Properly prepare and set expectations with businesses about the onboarding and go-live process
- Develop a deep understanding of the onboarding requirements/processes for our product across different regions
- Work closely with businesses to collect and submit information required to complete our onboarding process
- Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process
- Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support
- Work in a fast-changing, fast-paced workplace
Qualifications
- BA/BS degree or equivalent Diploma
- Ability to speak and write English fluently
- At least 1 year of experience in a sales environment
- Computer savvy.
- A team player with problem solving, analytical and communication skills
- Passionate about sales, technology and the internet, with a desire to learn and develop
- Experience using CRM software such as Salesforce is a plus
- High attention to detail and strong organizational skills
- Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
- Ability to work independently and complete day-to-day tasks with minimal supervision
Benefits & Perks
- Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
- Robust career path with a full development plan and the opportunity to grow in the organization.
- Paid 4 weeks training, 2 weeks leave.
- Continuous learning through progressive training that is specific to your tenure and skills.
- Competitive salary with incentive programs
- Positive and supportive environment
- Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Schedule
- Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 9 PM (monthly rotational)
Location
- Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
- Hybrid setup, 4 weeks of product training will be on-site.
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.