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Top Benefits

Fully remote, mission-driven work
A chance to make a meaningful impact in member and family health
Supportive and collaborative team culture

About the role

Remote Health Care Advocate (Bilingual - French/English)

Location: Remote (Canada-based in BC or Ontario)

Schedule: Monday to Friday, 12:00 PM – 8:30 PM EST/EDT

Compensation: $28–$32 CAD/hour

Employment Type: Full-Time, Contract w/ FTE Conversion Potential

🩺 About the Role

We are seeking a compassionate and knowledgeable Health Care Advocate to join our remote care team. This is a meaningful opportunity to provide support across a range of family-building and health journeys—from fertility to parenting and beyond.

In this role, you’ll serve as a trusted guide, helping clients navigate their options, connect with appropriate resources, and feel supported through every stage of care. You’ll be the first point of contact for introductory appointments, offering empathy, clarity, and expertise in sensitive areas of care.

💬 Key Responsibilities

  • Conduct virtual introductory appointments with clients across multiple care areas:
  • Fertility (including egg freezing)
  • Adoption and surrogacy
  • Maternity and postpartum
  • Menopause and hormonal health
  • Parenting and pediatric care
  • Help clients understand their options, next steps, and care pathways
  • Collaborate with clinicians, care coordinators, and support staff to ensure a seamless care experience
  • Maintain accurate documentation and notes in electronic systems
  • Deliver high-quality, culturally sensitive care in both French and English

Qualifications

  • Fluent in French (Canadian) and English
  • Experience or strong interest in member health, family-building, or pediatric care
  • At least 1 year of experience in patient-facing, care navigation, advocacy, or health coordination roles
  • Empathetic communicator with strong listening skills
  • Comfortable using digital tools and conducting virtual visits
  • High school diploma or equivalent required; post-secondary education in health, social work, or related fields is a plus

💡 Why Join Us?

  • Fully remote, mission-driven work
  • A chance to make a meaningful impact in member and family health
  • Supportive and collaborative team culture
  • Flexible schedule within structured hours
  • Competitive hourly pay: $28–$32 CAD

📩 How to Apply

If you're passionate about improving access to health care and enjoy helping others feel seen and supported, we’d love to hear from you. Apply now with your resume and a brief note about why this role speaks to you!

About Medix™

Staffing and Recruiting
1001-5000

Medix provides workforce solutions to clients and creates opportunity for talent in the Healthcare, Life Sciences, Engineering and Technology fields.

Through our core purpose of positively impacting lives, we have earned our reputation as an industry leader by providing unsurpassed customer service and top quality professionals to our clients.