Senior Credit Support Officer (Hybrid) - 12 Month Contract
Top Benefits
About the role
TEAM LOCAL is hiring
Prospera Credit Union is a community-based, purpose-driven organization that offers our members a full range of financial products and services. As one of the largest credit unions in British Columbia, we help build vibrant, healthy communities, thriving local enterprises and financially empowered people. Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan.
As Senior Credit Officer, you'll be responsible for management of an assigned portfolio of high risk and complex commercial non- performing loan/lease accounts. The Senior Credit Support Officer provides input into the development, improvement and implementation of department systems and procedures by demonstrating a desire and willingness to adapt to change.
Please note, this is a fixed term contract for 12 months.
What you’ll do:
- Monitor and manage delinquent and non-performing accounts across commercial and leasing portfolios.
- Support workout strategies and recovery efforts, including engagement with legal counsel.
- Coordinate timely exchange of information with insolvency professionals to enforce security and recover proceeds.
- Prepares accurate and timely reports for management review.
- Ensure compliance with department procedures and timelines.
What you bring:
- Experience in credit, collections, or financial services.
- Strong financial analysis and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office (Excel, Word) and internal reporting tools.\
- Ability to manage sensitive information with discretion.
What We Offer:
Prospera offers a total compensation package of base salary plus incentives that is market competitive and reviewed annually. Our expected starting pay rate for this role is $39.74 to $43.71 based on the successful candidate’s knowledge, experience and internal equity.
Flexible Work Program for some of our roles – ask us!
Flexible Benefits Program – pick and choose what works best for you.
Defined Contribution Retirement Plan – let’s start saving and keep your future in mind.
Vacation, Wellness and “Prosperian” Days – paid time off to support your overall well-being.
Professional development – come grow your career and develop your skills.
A supportive, collaborative work environment- we’re proud to be a Great Place to Work certified organization.
Please Note: The successful candidate will be required to complete a background check which include criminal, credit, and reference checks. If you require accommodation during any part of the recruitment process, please let us know.
About Prospera Credit Union
As a community-based, purpose-driven organization, Prospera delivers financial services to more than 117,000 members across British Columbia through a network of 24 branches and our Member Service Centre.
We’ve committed ourselves to strengthening diversity, equity, and inclusion (DEI) within our organization, recognizing that we want to be a great place for everyone to work at and do business with.
Diversity is also a key part of our organizational values, called out explicitly in how we Cultivate trusting relationships, and inherently linked to our mission to help build vibrant, healthy communities, thriving local enterprises, and financially empowered people by representing the communities and members we serve.
Our primary lines of business are Personal Banking, Business Banking (including Leasing), and Wealth Planning. Deposits are insured by the Credit Union Deposit Insurance Corporation (CUDIC) of BC.
Our corporate office is located on the traditional territories of the Semiahmoo, Katzie, Kwikwetlem, Kwantlen, Qayqayt, and Tsawwassen First Nations in Surrey, BC.
Senior Credit Support Officer (Hybrid) - 12 Month Contract
Top Benefits
About the role
TEAM LOCAL is hiring
Prospera Credit Union is a community-based, purpose-driven organization that offers our members a full range of financial products and services. As one of the largest credit unions in British Columbia, we help build vibrant, healthy communities, thriving local enterprises and financially empowered people. Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan.
As Senior Credit Officer, you'll be responsible for management of an assigned portfolio of high risk and complex commercial non- performing loan/lease accounts. The Senior Credit Support Officer provides input into the development, improvement and implementation of department systems and procedures by demonstrating a desire and willingness to adapt to change.
Please note, this is a fixed term contract for 12 months.
What you’ll do:
- Monitor and manage delinquent and non-performing accounts across commercial and leasing portfolios.
- Support workout strategies and recovery efforts, including engagement with legal counsel.
- Coordinate timely exchange of information with insolvency professionals to enforce security and recover proceeds.
- Prepares accurate and timely reports for management review.
- Ensure compliance with department procedures and timelines.
What you bring:
- Experience in credit, collections, or financial services.
- Strong financial analysis and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office (Excel, Word) and internal reporting tools.\
- Ability to manage sensitive information with discretion.
What We Offer:
Prospera offers a total compensation package of base salary plus incentives that is market competitive and reviewed annually. Our expected starting pay rate for this role is $39.74 to $43.71 based on the successful candidate’s knowledge, experience and internal equity.
Flexible Work Program for some of our roles – ask us!
Flexible Benefits Program – pick and choose what works best for you.
Defined Contribution Retirement Plan – let’s start saving and keep your future in mind.
Vacation, Wellness and “Prosperian” Days – paid time off to support your overall well-being.
Professional development – come grow your career and develop your skills.
A supportive, collaborative work environment- we’re proud to be a Great Place to Work certified organization.
Please Note: The successful candidate will be required to complete a background check which include criminal, credit, and reference checks. If you require accommodation during any part of the recruitment process, please let us know.
About Prospera Credit Union
As a community-based, purpose-driven organization, Prospera delivers financial services to more than 117,000 members across British Columbia through a network of 24 branches and our Member Service Centre.
We’ve committed ourselves to strengthening diversity, equity, and inclusion (DEI) within our organization, recognizing that we want to be a great place for everyone to work at and do business with.
Diversity is also a key part of our organizational values, called out explicitly in how we Cultivate trusting relationships, and inherently linked to our mission to help build vibrant, healthy communities, thriving local enterprises, and financially empowered people by representing the communities and members we serve.
Our primary lines of business are Personal Banking, Business Banking (including Leasing), and Wealth Planning. Deposits are insured by the Credit Union Deposit Insurance Corporation (CUDIC) of BC.
Our corporate office is located on the traditional territories of the Semiahmoo, Katzie, Kwikwetlem, Kwantlen, Qayqayt, and Tsawwassen First Nations in Surrey, BC.