At Zumel & Co, we are looking for an experienced Senior Style Advisor/ Keyholder to join our Style Team! Do you love fashion, love helping people, build outfits effortlessly and can't contain your excitement about shopping? Do you have a flexible schedule, fashion retail sales and management experience, and are looking for a new opportunity? Come join our vibrant team!

We are looking for a fashion savvy applicant who is service-minded, sales driven, responsible, independent and enthusiastic in the way they work. If you love making sales, thrive in giving exemplar customer service, and have a passion for fashion, then we want to hear from you!

Position Summary:

The Senior Style Advisor/ Keyholder is responsible for supporting the Style Director and sales team in achieving all company goals and initiatives. The Senior Style Advisor/ Keyholder represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Senior Style Advisor/ Keyholder has a direct reporting relationship to the Style Director, Management Team and Owners of the company.

Responsibilities:

• Is aware of customers activity and responds with a sense of urgency, prioritizing assisting customers over other tasks
• Greets and engages customers to provide the Zumel&Co standard of service and styling
• Exercises sound judgment in effectively addressing customer concerns
• Demonstrates exceptional styling and selling skills so as to achieve daily targets
• Maintains appropriate stock levels and ensures that all sizes and styles are represented
• Follows company standards of merchandise presentation, signage and display
• Embraces responsibility of assigned tasks
• Supports maintaining a clean, organized and efficient stockroom while adhering to Zumel & Co. standards and safety requirements
• Performs daily housekeeping duties to Zumel & Co. standard
• Guarantees company assets by ensuring adherence to all Loss Prevention Procedures
• Proactively contributes to creating a team atmosphere that is professional and enjoyable
• Constructively shares suggestions, ideas and concerns with appropriate Store Leadership
• Handles cash responsibly and ensures proper opening and closing procedures are followed.
• Acts as Manager on Duty to handle client concerns and lead junior team members with support of upper management.
• Assists Style Director with daily tasks

Qualifications:

Education and Experience:

• Fashion Retail shop experience 1-3 years preferred.
• Fashion Retail Key Holder experience 1 year preferred.
• Women's Fashion Wear experience preferred.
• Flexible Schedule Preferred. Weekend availability a must.

Business Knowledge and Critical Skills:

• Demonstrates time management and organizational skills
• Demonstrates passion for customer service
• Demonstrates a passion for fashion
• Ability to work in a team environment
• Attention to detail and ability to prioritize tasks
• Ability to work a flexible schedule that meets the needs of the business; could include evening, weekend and on-call shifts
• Ability to maneuver around sales floor and stockroom

Job Type: Part time to start with opportunity to move into Full-time given performance and business needs. (Please see approximate hour range)

Job Types: Full-time, Part-time

Pay: From $18.50 per hour

Expected hours: 20 – 30 per week

Benefits:

• Store discount

Flexible language requirement:

• French not required

Schedule:

• Every Weekend
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Fashion retail: 1 year (required)
• Key Holder: 1 year (required)
• Fashion Retail sales: 1 year (required)

Work Location: In person