Responsibilities:

• Greeting and welcoming patients with sincerity.
• Answering telephone calls and returning e-mails.
• Scheduling appointments using our designated software.
• Issuing invoices for treatment and prescribed medication after each consultation.
• Receiving and verifying payments after each consultation.
• Monitoring the inventory of items for sale by the practice and restocking these, as needed.
• Overseeing the sale of items stocked by the practice.
• Liaising with courier services and laboratories to ensure that samples are delivered and collected on time.

Experience:

• High school diploma or equivalent.
• Previous administrative experience, preferably within a healthcare setting.
• Familiarity with veterinary medical billing software is advantageous.
• Intermediate computer proficiency.
• Basic arithmetic skills.
• Ability to maintain confidentiality.
• Excellent organizational, time management, and multitasking abilities.
• Personable, empathic disposition.
• Capacity to work well during distressing situations.
• Ability to work shifts, on weekends, and on public holidays, as needed.

If you are passionate about working with animals and have the necessary experience, we would love to hear from you. Apply today to join our team of dedicated veterinary professionals.

Job Type: Full-time

Pay: $15.00-$16.00 per hour

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Are you able to work evenings and Saturdays?

Experience:

• Customer service: 1 year (preferred)

Work Location: In person