Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide

• Discounted transit passes

• Wellbeing programs

• Recognition programs

• Tuition reimbursement

• Excellent training and professional development

Hyatt Vancouver Downtown Alberni is seeking a dedicated, passionate, and customer service-oriented Houseperson to join our team.

Job responsibilities include, but are not limited to, the following:

• With personal commitment and an emotional sense of gracious hospitality, make the most positive impact on guest experiences throughout all aspects of their stay.

• Communicate with internal colleagues to advise on and attend to all guest service needs and items requiring maintenance in a prompt and proactive manner.

• Clean and maintain public restrooms and public areas including upper and lower lobby, function spaces, back-of-house and other assigned work areas within the hotel and its surroundings.

• Assist in the receiving of Housekeeping stock and prepare and maintain Housekeeping storage areas to company standards of cleanliness and safety.

• Remove waste collected by Room Attendants from service areas.

• Deliver towels, toiletries, cribs, roll-away beds and other requested items to guest rooms as required.

• Pick up clean linens and refill the par stock of linen on each floor pantry as required.

• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and shampoo machine.

• Assist in the cleaning of guest rooms and other special projects as required.

• Collect soiled linen for laundering and assist in laundry area.

• Assist Room Attendants with moving heavy furniture items.

• Complete deep cleaning tasks as assigned such as sweeping, mopping floors and washing windows.

• Report missing/found articles, defects/damage or merchandise issues to management.

• Undertake other ad hoc related responsibilities, as required.

Hourly wage is at $30.97.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications

• This position has physical demands including the ability to lift up to 40 lbs.

• Minimum 2 years previous work experience in a similar capacity is preferred

• Demonstrated understanding for luxury hotel standards of service is required

• Flexible availability - this role will require work on evenings, weekends, and holidays, as needed

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.