Preference will be given to qualified employees, as defined in the Full-Time Support Staff Collective Agreement. Should a suitable candidate not be found, external candidates will be considered.

Under the direction of the Associate Director, International Services, the incumbent develops and implements programming aimed at supporting international students in navigating Sheridan’s support services, accessing information essential to successful transition to Canada and the Sheridan community, and creating opportunities for students to build support networks and bolster a sense of belonging.

The incumbent provides administrative and logistical support for international programming and services, and works closely with the Sheridan Student Union, First Year Experience, Student Leadership and Development teams and other Sheridan stakeholders to deliver collaborative programming and support services for international students. This includes data collection and analysis, project management, creation of program timelines and workflow, as well as communications with internal and external partners and program evaluations.

The incumbent brings to this role a strong understanding of the factors that drive student engagement for international learners and the proven ability to create programming that cultivates a sense of belonging through an equity, diversity and inclusion lens.

What You’ll Be Doing

• Assisting in the development, promotion and delivery of multiple events of varying scope and size throughout the student lifecycle from pre-arrival through graduation;

• Organizing and assisting in delivery of transition and community-building events such International Trivia Nights, Working in Canada webinars, community support programs, Social Insurance Number clinics, Life After Graduation Conference and others in collaboration with various internal and external partners;

• Coordinating event logistics including: creating event timeline and project trackers, researching, sourcing and securing spaces and room bookings; purchasing supplies, maintaining and monitoring established event budgets;

• Leading the coordination and delivery of programming designed for international students at all three campuses (seeks and secures presenters/participants from campus stakeholders; books venues, promotion, communication, tracking and event evaluation);

• Building relationships and maintaining regular, professional communication with stakeholders across the Sheridan community and with external partners;

• Working collectively with the other members of the International Services team on the goals, and success of programs;

• Updating content on the Virtual Community for International Students on SLATE as well as posting weekly announcements and updates for students

• Leveraging various campaigns to increase student engagement on the Virtual Community and the international student app

• Answering questions from students, colleagues and the public regarding international programming and supports; redirecting inquiries to other areas, as appropriate;

• Supporting International Services with specialized word processing/ formatting and graphic requests; creating complex data management, evaluations and project trackers;

• Establishing methods to track program registrations and attendance for numerous events and activities each term;

• Providing clerical support in the development and distribution of correspondence, workshop (information/group sessions, creating flyers, photocopying and compiling distribution materials)

• Creating and establishing complex spreadsheets that amalgamate data from multiple sources to assist with data collection and program evaluation;

• Utilizing available tools and methods for consistent and systematic promotion of international focused events to the Sheridan community and external partners;

• Developing various digital engagement and analytics tools used for in person and virtual international student programming (e.g. MS Forms, mentimeter, polls etc.);

• Conducting research to help enhance and inform student engagement programming and service delivery;

• Implementing various initiatives to help increase student engagement on virtual platforms through analysis and innovation;

• Performing other duties as assigned.

About You

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.

You enjoy balancing many different tasks, staying organized and planning and have the ability to integrate multiple streams of information, prioritize and track multiple projects to meet a demanding workload and keep things running smoothly.

You have a knack for thinking critically about how processes flow and how to build systems.

Your excellent problem-solving skills allow you to resolve unexpected challenges and come up with improvements to existing processes.

The successful candidate will also meet the following requirements:

• Minimum of a 3-year diploma/degree or equivalent in Education, International Business, Marketing, Social Services and related discipline

• Minimum of two years experience working in a post-secondary environment;

  • Experience with organizing, planning and delivering virtual and in person programming/presentations to diverse audiences;
  • Experience working with international students and newcomers;

• Project management and coordination experience;

• Demonstrated computer skills and experience in the Microsoft Suite, website content management (creating, modifying/updating), internet research, database management (creating, updating and report generating);

  • Demonstrated efficiency organizing/scheduling webinars and meetings through MS Teams, Webex, Zoom.

• Understanding of theories relating to student experience such as the student lifecycle, student engagement;

• Ability to work effectively in a high-volume area to achieve multiple overlapping objectives;

• Fluency in a second language other than English is preferred.

Who We Are
Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2027: Forging the Future (https://www.sheridancollege.ca/sheridan2027), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.

• For more information, visit: Why Work at Sheridan

Other Details
Department: Student Affairs
Primary Work/Campus Location: Davis (may be assigned activities at any Sheridan campus)
Work Categorization: Hybrid Position | On-site 3 days/week
Reference #: J0625-0488
Employee Group: Temporary Full-Time Support Staff – Initiatives/Opportunities
Payband: G
Hourly Range: $33.55 - $38.88
Hours/Week: 35 hours
Hours: 9:00 am – 5:00 pm
Application Details: This is a temporary position that may continue until July 16, 2027
Application Deadline: July 15, 2025

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.