Replenishment Specialist
About the role
As the Customer Service Representative (VMI) you will be responsible for ensuring customers satisfaction by visiting the customer locations and handling the vending machines (autocrib). Meaning taking stock orders, counting inventory and putting products away. You will also be responsible for developing and maintaining relationships that help meet the company’s goals.
Working Schedule
- Monday – Friday ( Fulltime 40hours)
- Monday morning fly on site – Tuesday morning fly back to branch.
- Tuesday afternoon – Friday work at branch
Responsibilities
- Process incoming quote requests
- Process orders that come by telephone, fax, and email;
- Provide technical information as required;
- Offer solutions to clients’ business needs;
- Inform clients about upcoming product developments;
- Upsell promotions that may affect theirs orders;
- Communicate on the availability of products and progress of existing orders;
- Partner with outside sales managers to help drive sales and improve customer service
- Replenish shop supplies through an automated dispensing machine or other forms of vendor managed inventory
- Provide on-site assistance relating to products and equipment
- Act as TENAQUIP’s sales liaison when on site
- Perform physical inventory counts and make adjustments when necessary;
Qualifications
- Experience in a customer service;
- Excellent interpersonal skills;
- Strong computer literacy (MS Outlook, Word, Excel);
- Demonstrated problem solving and technical abilities;
- Product knowledge an asset;
- Must possess a valid driver’s license and reliable vehicle;
- Must be able to work autonomously;
- Excellent time management skills
We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.
#tenaquipjobs
About Tenaquip Ltd.
TENAQUIP is a 100% Canadian company named one of “Canada’s Best Managed Companies” 18 consecutive years (according to Deloitte, CIBC, National Post, Queen's School of Business and MacKay CEO Forums).
As a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend.
We’re committed to extending the same unmatched support to every employee. We’ll provide you the tools, resources and training you need to achieve great things. At TENAQUIP, you are empowered with the ability to influence the outcome, no matter what your job. You will help shape our future growth, not just follow it from the sidelines.
Replenishment Specialist
About the role
As the Customer Service Representative (VMI) you will be responsible for ensuring customers satisfaction by visiting the customer locations and handling the vending machines (autocrib). Meaning taking stock orders, counting inventory and putting products away. You will also be responsible for developing and maintaining relationships that help meet the company’s goals.
Working Schedule
- Monday – Friday ( Fulltime 40hours)
- Monday morning fly on site – Tuesday morning fly back to branch.
- Tuesday afternoon – Friday work at branch
Responsibilities
- Process incoming quote requests
- Process orders that come by telephone, fax, and email;
- Provide technical information as required;
- Offer solutions to clients’ business needs;
- Inform clients about upcoming product developments;
- Upsell promotions that may affect theirs orders;
- Communicate on the availability of products and progress of existing orders;
- Partner with outside sales managers to help drive sales and improve customer service
- Replenish shop supplies through an automated dispensing machine or other forms of vendor managed inventory
- Provide on-site assistance relating to products and equipment
- Act as TENAQUIP’s sales liaison when on site
- Perform physical inventory counts and make adjustments when necessary;
Qualifications
- Experience in a customer service;
- Excellent interpersonal skills;
- Strong computer literacy (MS Outlook, Word, Excel);
- Demonstrated problem solving and technical abilities;
- Product knowledge an asset;
- Must possess a valid driver’s license and reliable vehicle;
- Must be able to work autonomously;
- Excellent time management skills
We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.
#tenaquipjobs
About Tenaquip Ltd.
TENAQUIP is a 100% Canadian company named one of “Canada’s Best Managed Companies” 18 consecutive years (according to Deloitte, CIBC, National Post, Queen's School of Business and MacKay CEO Forums).
As a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend.
We’re committed to extending the same unmatched support to every employee. We’ll provide you the tools, resources and training you need to achieve great things. At TENAQUIP, you are empowered with the ability to influence the outcome, no matter what your job. You will help shape our future growth, not just follow it from the sidelines.