Top Benefits
About the role
The Millcroft Inn & Spa is seeking Turndown Attendants to clean and turndown guest rooms as assigned by the housekeeping supervisor and assist in training of new Turndown Attendants when required.
- Providing personalized and exceptional guest service at every given opportunity.
- Collect assigned rooms and other duties as required.
- Assist with Guest service of PM requests, amenities, set up of cots/cribs.
- Prepare turndown roses.
- Provide turndown service: replenish and refresh the Guests’ amenities.
- Add all necessary supplies to the room as requested or needed.
- Vacuum and remove all dirty dishes and trays.
- Having a thorough knowledge of Lais Hotel Properties’ products and services.
- Suggesting additional products and services meeting our Guests’ specific preferences.
- Assessing guests’ individual needs to meet standards for additional products and services.
- Actively seeking ways to meet Guests’ product or service needs.
- Provide assistance to PM Lobby Attendant to service pool towels based on business demands.
- Keep work area and hallways well maintained and cleaned.
- All other duties as assigned.
Professional Requirements:
- Grade 10 Education.
- Basic literacy in English.
- Previous up-selling and/or sales experience is considered an asset.
Personal Attributes:
- Capable of prioritizing work and handling a variety of tasks.
- Confidence in selling and up-selling products.
- Positive sales oriented personality.
- Desire to meet goals.
- Ethical and honest.
Physical Requirements:
- Some lifting may be required.
- Required to have good physical stamina.
- Standing and walking throughout majority of the shift.
While we welcome all applicants, only those selected for an interview will be contacted.
Accessibility accommodations will be made available to candidates upon request.
Job Type: Part-time
Pay: $17.94 per hour
Benefits:
- Company events
- Discounted or free food
- Employee assistance program
- On-site parking
- Wellness program
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
About Vintage Hotels
Vintage Hotels is a collection of four diamond luxury hotels located in Niagara-on-the-Lake, Caledon, Jordan and Stratford. Escape to luxury accommodations, award-winning cuisine and world-class spas all of which are steeped with vintage charm and are enhanced with modern amenities. Vintage Hotels is committed to creating exceptional experiences for our guests while providing superior service with the finest attention to detail.
Top Benefits
About the role
The Millcroft Inn & Spa is seeking Turndown Attendants to clean and turndown guest rooms as assigned by the housekeeping supervisor and assist in training of new Turndown Attendants when required.
- Providing personalized and exceptional guest service at every given opportunity.
- Collect assigned rooms and other duties as required.
- Assist with Guest service of PM requests, amenities, set up of cots/cribs.
- Prepare turndown roses.
- Provide turndown service: replenish and refresh the Guests’ amenities.
- Add all necessary supplies to the room as requested or needed.
- Vacuum and remove all dirty dishes and trays.
- Having a thorough knowledge of Lais Hotel Properties’ products and services.
- Suggesting additional products and services meeting our Guests’ specific preferences.
- Assessing guests’ individual needs to meet standards for additional products and services.
- Actively seeking ways to meet Guests’ product or service needs.
- Provide assistance to PM Lobby Attendant to service pool towels based on business demands.
- Keep work area and hallways well maintained and cleaned.
- All other duties as assigned.
Professional Requirements:
- Grade 10 Education.
- Basic literacy in English.
- Previous up-selling and/or sales experience is considered an asset.
Personal Attributes:
- Capable of prioritizing work and handling a variety of tasks.
- Confidence in selling and up-selling products.
- Positive sales oriented personality.
- Desire to meet goals.
- Ethical and honest.
Physical Requirements:
- Some lifting may be required.
- Required to have good physical stamina.
- Standing and walking throughout majority of the shift.
While we welcome all applicants, only those selected for an interview will be contacted.
Accessibility accommodations will be made available to candidates upon request.
Job Type: Part-time
Pay: $17.94 per hour
Benefits:
- Company events
- Discounted or free food
- Employee assistance program
- On-site parking
- Wellness program
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
About Vintage Hotels
Vintage Hotels is a collection of four diamond luxury hotels located in Niagara-on-the-Lake, Caledon, Jordan and Stratford. Escape to luxury accommodations, award-winning cuisine and world-class spas all of which are steeped with vintage charm and are enhanced with modern amenities. Vintage Hotels is committed to creating exceptional experiences for our guests while providing superior service with the finest attention to detail.