Customer Service Coordinator/Order Management
Top Benefits
About the role
C.B.Powell (CBP) is a 3rd generation, 80-year-old family run food distributor that services the Canadian retail, industrial and foodservice channels nationally. Through a long history of tradition, our company’s culture of collaboration, family values, transparency and accountability is what drives our success. We believe that our competitive advantage comes from our people. Our culture is part of our DNA -we are a company with a heart and soul, and our people care just as much. Our talented teams are encouraged to bring their best selves to work each day.
CBP is looking for a driven, hardworking Customer Service Coordinator to assist with customer service, order management, invoicing and claims. The Customer Service Coordinator will be responsible for a variety of activities including processing Customer orders, invoicing, order tracking, processing claims, data management, etc.
A detail-oriented individual that is receptive to change and motivated by challenges will thrive in this role. A sound business acumen, and a healthy ability to work independently and collaboratively is essential to this role.
JOB RESPONSIBILITIES:
· Order Management
· Invoicing & Credits
· Customer Liaison
· Carrier Management
· Fill Rate and Non Compliance Reconciliation
· EDI terminology Knowledge
· Ability to run sales reports for various principals and brands
JOB REQUIREMENTS:
· University Degree in Business or other related field
· Minimum of 2 years’ experience in Logistics
· Must be well organized & detailed oriented
· Strong analytical and problem-solving skills
· Proficient in Microsoft Office programs: Microsoft Word, Excel, Power Point
At CBP, our culture is at the heart of our company. We offer a comprehensive benefits package including health insurance, retirement plan and adjusted work hours. All benefits are subject to change. CBP is an equal opportunity employer.
Job Types: Full-time, Permanent
Pay: $50,000.00 per year
Benefits:
- Extended health care
Schedule:
- Monday to Friday
Education:
- Bachelor's Degree (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
About C.B. Powell
CBP specializes in full service management of the Canadian market for grocery center-of-store manufacturers. We manage brands spanning multiple categories and classes of trade from coast to coast to coast. We've launched some and we've re-staged others but none of them were #1 to begin with. We're proud of that.
It speaks to the strength of our team and our selective approach to bringing on new clients. We're an experienced team of focused, senior business managers supported by solid business processes and technology. We manage fewer businesses with more applied resources. We've operated under this philosophy since 1945. Our success within the Canadian market lies in the experienced team and approach in place with a Grow together, Learn together and we Win together approach. Our transparency, culture and "Constantly Challenging the Status Quo" values sets us apart from others.
CBP offers: Business management, sales coverage, Supply Chain management including full logistics services, reporting, deduction management, currency management, warehousing and marketing services.
Customer Service Coordinator/Order Management
Top Benefits
About the role
C.B.Powell (CBP) is a 3rd generation, 80-year-old family run food distributor that services the Canadian retail, industrial and foodservice channels nationally. Through a long history of tradition, our company’s culture of collaboration, family values, transparency and accountability is what drives our success. We believe that our competitive advantage comes from our people. Our culture is part of our DNA -we are a company with a heart and soul, and our people care just as much. Our talented teams are encouraged to bring their best selves to work each day.
CBP is looking for a driven, hardworking Customer Service Coordinator to assist with customer service, order management, invoicing and claims. The Customer Service Coordinator will be responsible for a variety of activities including processing Customer orders, invoicing, order tracking, processing claims, data management, etc.
A detail-oriented individual that is receptive to change and motivated by challenges will thrive in this role. A sound business acumen, and a healthy ability to work independently and collaboratively is essential to this role.
JOB RESPONSIBILITIES:
· Order Management
· Invoicing & Credits
· Customer Liaison
· Carrier Management
· Fill Rate and Non Compliance Reconciliation
· EDI terminology Knowledge
· Ability to run sales reports for various principals and brands
JOB REQUIREMENTS:
· University Degree in Business or other related field
· Minimum of 2 years’ experience in Logistics
· Must be well organized & detailed oriented
· Strong analytical and problem-solving skills
· Proficient in Microsoft Office programs: Microsoft Word, Excel, Power Point
At CBP, our culture is at the heart of our company. We offer a comprehensive benefits package including health insurance, retirement plan and adjusted work hours. All benefits are subject to change. CBP is an equal opportunity employer.
Job Types: Full-time, Permanent
Pay: $50,000.00 per year
Benefits:
- Extended health care
Schedule:
- Monday to Friday
Education:
- Bachelor's Degree (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
About C.B. Powell
CBP specializes in full service management of the Canadian market for grocery center-of-store manufacturers. We manage brands spanning multiple categories and classes of trade from coast to coast to coast. We've launched some and we've re-staged others but none of them were #1 to begin with. We're proud of that.
It speaks to the strength of our team and our selective approach to bringing on new clients. We're an experienced team of focused, senior business managers supported by solid business processes and technology. We manage fewer businesses with more applied resources. We've operated under this philosophy since 1945. Our success within the Canadian market lies in the experienced team and approach in place with a Grow together, Learn together and we Win together approach. Our transparency, culture and "Constantly Challenging the Status Quo" values sets us apart from others.
CBP offers: Business management, sales coverage, Supply Chain management including full logistics services, reporting, deduction management, currency management, warehousing and marketing services.