Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Student Learning Centre

Position Type:

Student

Salary Range:

$17.20-$27.00-Hourly

Scheduled Weekly Hours:

5

Anticipated Start Date:

August 25, 2025

Length of Contract:

5 Months

Posting Information

This job posting is now accepting applications from all qualified individuals.

Posting Closing Date:

July 22, 2025

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:

PLEASE READ EMPLOYMENT STIPULATIONS FOR POSITION PRIOR TO APPLYING

Students applying to this position must be in receipt of OSAP or out-of-province assistance during the current or prior academic year or must have a demonstrated financial need determined using Financial Aid and Student Awards standardized needs and assessment budget calculation tool.

For students to be eligible for CSEP positions, they must be registered in a full-time program, be a domestic fee-paying student, and must be able to demonstrate a financial need by successfully applying for OSAP or out-of-province financial aid funding.

Reporting to the Manager, Student Learning Centre & Libraries, the Student Learning Centre Representative offers excellent front-line customer service, strong communication, and solid problem-solving skills to assist students, Peer Tutors, Coaches, College faculty & staff, and the general public.

Duties and Responsibilities:

• Staffs the in-person SLC Kiosk on DARE 2nd floor, providing a wide range of directional inquiries;
• Greets & assists students/clients at the SLC Kiosk;
• Provides information to peer tutors, coaches and other stakeholders;
• Assists students with the DARE District meeting room booking system;
• Delivers information in an approachable, trustworthy, and welcoming style;
• Monitors and responds to email, phone and in-person inquires;
• Regularly reads internal communications to keep up to date on position-related information;
• Provides feedback, ideas or initiatives to make SLC processes and procedures more efficient and user-friendly.

Requirements for this position include:

• Strong verbal and written English communication skills (other languages are an asset);
• Previous front-line, customer/client service work experience;
• Sensitivity to diverse student population;
• Ability to demonstrate sense of initiative and problem-solving skills;
• Must be reliable, dedicated, responsible, and professional;
• Ability to use various software platforms, Microsoft Office, Excel, Internet research, etc;
• Firm understanding of Student Learning Centre & Algonquin College and its services.

Requirements for this position include: / Employment Stipulations:

• This position is funded through the College Student Employment Program (CSEP). Applicants must be eligible for CSEP.
• You must be currently enrolled in a full-time program. The following students are not eligible: Second Career, Apprenticeship Programs, International students, Algonquin College employees paying a reduced tuition, Collaborative programs with the University of Ottawa or Carleton University and all programs that are not Ministry-approved;
• You must be a Canadian citizen, a Permanent Resident, or a Protected Person/Convention Refugee within the meaning of subsection 95(2) of the Immigration and Refugee Protection Act (Canada) prior to the application deadline date;
• You must demonstrate a financial need by successfully applying for OSAP or out-of-province financial aid funding.

For more information on CSEP:

https://www.algonquincollege.com/financial-aid/work-study-programs/

Scheduled Weekly Hours:

Total of 5-14 hours per week

• Position is paid at $17.20/hr
• Vacancy is for P11068, P22527
• This position is fully onsite at Woodroffe Campus.

Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.