Who is Grand &Toy? Grand & Toy is one of Canada’s most renowned and iconic brands. Our team of industry-leading experts provide complete business solutions for multiple industries across Canada. From technology, to facilities, to workspace furniture, we provide solutions where work happens. The IT team at Grand & Toy provides an agile, customer-centric, innovative, and exciting place to work for professionals who want to make a difference, challenge the norm, develop themselves, and enable transformation.

About The Role Are you ready to be a trailblazer? As the eCommerce Implementation Analyst, you’ll play a pivotal role in our digital transformation, working closely with business stakeholders, customers, and our eCommerce platform vendor. You’ll help shape the future of B2B eCommerce in Canada by:

• Becoming a subject matter expert in our new eCommerce platform and collaborating with business and IT stakeholders on planning, defining requirements, systems design, and deployment tasks.
• Working with customers, sales account managers, and other stakeholders to understand desired functionality and features. You’ll design, document, and wireframe solutions, and collaborate with engineering resources during build and QA phases.
• Providing advanced technical support for eCommerce platform-related issues, ensuring our digital experience is seamless and impactful.
• Exploring the external landscape of B2B and B2C eCommerce to identify and document innovative features and functionality for future releases.

What Makes This Role Exciting?

• Be a Trailblazer: Influence decisions and leave your mark on a platform that will serve businesses for years to come.
• Innovate & Collaborate: Work alongside passionate professionals in a dynamic, forward-thinking environment where your ideas are valued and your expertise makes a real difference.
• Grow Your Career: Gain hands-on experience with the latest eCommerce technologies and strategies, expanding your skills and opening doors to future opportunities.
• Make an Impact: Help us deliver an exceptional digital experience to our customers and drive the next era of growth for Grand & Toy.

Qualifications

• Post-secondary certificate in Computer Science, IT, System Design, or Engineering background preferred but not essential.
• 5+ years of experience in deployment, configuration, and migration of eCommerce platforms like Shopify Plus, Magento, BigCommerce, Amazon Business, etc.
• Technical competencies in requirements gathering and documentation, systems design, SQL, and wireframe design.
• Exceptional oral and written communication skills in English are absolutely critical for this role. You must be able to clearly articulate complex technical concepts to both technical and non-technical stakeholders, produce high-quality documentation, and collaborate effectively across teams.
• Strong problem-solving and analytical skills, with the ability to bring ideas to life through visioning and UX design.
• French is an asset.

Salary Range

• $85K-$100K

Why Join Grand Toy? At Grand &Toy, we value collaboration, innovation, energy and ownership. We reward those with a “get it done” and a solution-seeking mindset”. Join us and be part of a team that is dedicated to enhancing our digital presence and improving customer engagement.

Where will I work? Our head-office is in Vaughan, ON. We work from the office at least 3 days per week. Always Tues and Thurs.

What does Grand & Toy offer? Grand & Toy offers a competitive salary and benefits package based on education and experience, along with other perks such as our associate/corporate discounts and reward programs for management positions. We proudly provide comprehensive training for all new associates.

We celebrate employment equity and diversity. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.