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Human Resources Manager - Eastern Canada

Plaza Premium Groupabout 2 months ago
Toronto, Ontario
Senior Level
full_time

About the role

Come Join our Community Today!

Together, We Make Travel Better!

What you'll be doing:

Workforce Planning

  • Support business strategies and develop action plans with ability to apply this knowledge appropriately to diverse situations, including supporting, identifying, assessing, and/or securing new business for the organization.
  • Strategic lead within assigned area- develop programs that support goals and address any issues identified by the Country management team.
  • Engage and advise Country HR team on local recruiting strategies as hiring needs are identified within assigned countries in a timely fashion.

Compensation and Benefits

  • Lead, coordinate and support local HR Representatives in local salary and benefits surveys including recommendations to newly devised or changes in local salary structures for Country Office and Headquarters approval
  • Review and recommend benefits/allowances as requested by country in alignment with total compensation philosophy and for compliance purposes.

Strategy

  • Roll out HQ initiatives, policies and standardization as well as undertake to drive best practices, reinforce policies, provide guidance and interpretations, and constantly identify improvements to make it relevant.
  • Work closely with Country HR team and other stakeholders to satisfy current needs and maintain a partnering relationship during engagements; includes inspiring, influencing, communicating, presenting, facilitating and managing new relationships and collaborative alliances in business units.
  • Always keeping abreast country-specific expertise to apply sound decision-making processes for productive resolutions that translates strategy from HQ into actionable plans.
  • Capability of devising methods, solutions or initiatives that result in improvement of performance across business unit to meeting objectives, results and global commitments.

Reporting & Analytics

  • Ability to establish accuracy and completeness of staff cost, payroll deliverables and global recruitment tracker.
  • Ability to put into action processes, and techniques to access internal and/or external business needs, expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly to business units in consultation with Director of Talent & Culture, HQ.
  • Capable of fulfilling regulatory reports and HQ reporting requirements in a timely manner with complete documentation and the paper trail on policy changes, procedure and process modifications, implementation on approved changes maintained at optimum.

Compliance, Integrity & Ethics

  • Ensure compliance, regulatory, and legal responsibilities are followed.
  • Ensure the business needs are met in accordance with regulations, both local labor law and company policies
  • Assist as intermediary, when needed, with local labour counsel.
  • Review all new hire/replacement positions change documentation & classification and ensure alignment of compensation levels with policies & practices and keeping internal equity whilst maintaining job design and levelling prescribed by HQHR.

Business Support, Training & Guidance

  • Provide training on tools and resources to support and strengthen country HR operations.
  • Provide HR guidance when appropriate and manages complex employee relations issues through effective, thorough, and objective investigations, where applicable
  • Consistently cascading and aligning HR business objectives with employees and management in designated countries.
  • Ability to review and understand effective communication concepts, tools, and techniques.
  • Manage employee relations, working closely with HR representatives and country leadership, providing guidance and assistance with policy interpretation.
  • Support performance systems including ad hoc performance support and training interventions as needed

Accountability & Ownership

  • Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high-quality results for Business Partnering success with Key Stakeholders in the Region, primarily involving Head of Departments.
  • Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities always.

About you:

  • Degree in Human Resources Management, Business Management or related disciplines
  • Bachelor’s degree and 5+ years relevant experience or better.
  • Cross Functional Management and exposure to all levels in the organization is an added advantage.
  • Demonstrated experience working with HR leadership to implement process improvements, policies and HR programs is required.
  • A passionate people-centric professional who is commercially savvy with keen interest in process improvement.
  • Self-starter who works well independently, able to articulate to all employees and build strong rapport with internal stakeholders.
  • Ability to partner, influence, and work effectively with all levels of management both at Headquarters and the Country
  • Ability to work effectively in a very fast paced environment with multiple competing priorities in a global business culture
  • Strong data literacy capabilities for data interpretation, collection, and creation
  • Strong people advocacy and networking skill and ability in building multi-cultural relationships.
  • Positive person with growth mindset, strong capacity in problem-solving ability to develop and implement practical solutions
  • Capable of driving excellence and flexible in approach with a learning attitude
  • Good reporting and analytical skills with ability to deliver compelling, engaging, informative, transformative, educational, enlightening, and/or instructive presentations.
  • Ability to maintain high level of confidentiality, professionalism with exceptional interpersonal and communication skills
  • Working knowledge and understanding of local HR legislation / employment law, principles, policies, and procedures

About Plaza Premium Group

Hospitality
5001-10,000

Together, We Make Travel Better.

As the global leader in airport hospitality, we have revolutionised the airport experience to meet travellers’ needs, before they have even arrived. Our multiple award-winning, integrated, 360° airport services are a guiding light for those seeking to simplify, empower their journey, and enrich their airport experience.

In Plaza Premium Group, you will work with colleagues from all parts of the world for a truly global experience. To be a part of the #PPGFamily, you do not need to be from this industry, but you do need to be passionate.

Our promise to you:

  • We will respect and value your background and perspectives
  • We will work together with integrity
  • We will share our incredible pride for our job, company and industry

What we ask of you:

  • Bring passion to all that you do
  • Listen, move fast and think innovatively
  • Speak up, have ideas and share them
  • Believe in customer service, and treating every person with kindness

Who are we:

Plaza Premium Group is found where travellers’ paths cross. We were established in Hong Kong in 1998 by Founder and CEO, Song Hoi-see. He understood the value of an airport lounge and felt that the experience should not be limited to a closed-circuit group of travellers by introducing the world’s first independent airport lounge concept. Today, we operate the world’s largest network of international airport lounges and award-winning airport hospitality experiences and passenger service solutions. We have the power and experience to make every airport travel experience memorable for your brand and business.

From the joy of arrival to the wave of goodbye, we’ll light the way.