Trail Tire Fort Road is growing, and we’re looking for a Service Advisor to join our team in Edmonton! If you're passionate about automotive service, enjoy helping people, and thrive in a fast-paced environment, we want to hear from you.

About the Role:

As a Service Advisor, you'll be the first point of contact for our customers. You’ll guide them through their service needs, provide accurate estimates, and ensure a smooth and satisfying experience from drop-off to pickup.

Key Responsibilities:

• Greet customers and assist with their automotive service needs
• Prepare work orders and service estimates
• Communicate clearly with technicians and customers throughout the service process
• Recommend maintenance and repair services based on vehicle history and inspection
• Handle customer inquiries, follow-ups, and ensure satisfaction
• Maintain a clean and organized service desk

Qualifications:

• Previous experience in a service advisor or customer service role (automotive preferred)
• Strong communication and organizational skills
• Ability to work in a team-oriented, fast-paced environment
• Basic automotive knowledge is an asset
• Comfortable with computers and service software

What We Offer:

• Competitive wages based on experience
• Health and Dental Benefits
• Ongoing training and support
• A supportive team and a positive work environment

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person