CCEL Program Manager (Central)

The Manager (CCEL) is responsible for the safe and effective provision of programming and service delivery for a geographic area. This includes planning, implementation, risk management and supervision of staff, practicum students and volunteers in BGCCVI Out of School Care Programs (6-12 years) and Early Years Programs (0-5 years) for Central Vancouver Island (Central Nanaimo to Parksville) Foundational to this role is coaching and guiding staff in their professional practice and delivering programming through a trauma informed lens, placing priority on participant safety. As a member of the Management Team at BGCCVI, the Manager (CCEL) demonstrates the active pursuit of intentional practice with a relentless focus on outcomes and results and leads by example adopting the agency's core values and Code of Ethics to guide decision-making and professional behaviour. What’s in it for you?

• Wage range of $26.50 - $28.50 per hour, plus the $6 ECE-WE
• Extended Health and Dental Benefits, after probation including a company-Paid RRSP plan with no match requirement.
• Flexible working schedule/location
• 3 weeks paid vacation; up to 12 paid sick days
• Up to 50% reduction on childcare fees
• Paid training and development opportunities

Responsibilities include, but are not limited to:

Program Management

• Develops and supports a direct report staff team to build effective relationships that support a safe and inclusive environment for both staff and children, with the capacity to provide ongoing childcare using best practices which comply with Community Care Licensing regulations.
• In collaboration with the Director of CCEL, develops, monitors, implements, and evaluates new/existing programs.
• Monitors and maintains program staffing levels to ensure compliance to required ratios.
• Supports the Director of CCEL with the review and audit of Care Plans and Service Delivery Plans to ensure compliance to standards; guide and mentor staff to achieve compliance to standards.
• Develops and implements a strategy when enrollment rates differ from expectations.
• Collaborates with other agencies that offer supports to children and families to ensure success of each child.

Leadership

• Leads the adoption of a mindset in program implementation and service delivery maximizing opportunities for participant success and program impact.
• Actively monitors staff progress, gives timely feedback on performance, and provides support as needed by modeling behaviours expected of all staff, inspiring professionalism, and intentional work practices.
• Monitors compliance of program orientation and delivery for all new staff.
• Maintain all programs to required accreditation and other applicable standards including performance reviews and training plans for direct reports.
• Provides service delivery of the following evidence-based research: Strengths-Based, Trauma Informed Practice, & Positive Behaviour Support and experiential learning.

Administration

• Along with ECE and Program Supervisors, monitors and maintains program supplies budgets.
• Monitors and approves direct reports and program staff timesheets for payroll.
• Prepares and monitors staff schedules; monitors vacation and sick time; approves vacation entitlements.
• Prepares, schedules, and facilitates staff meetings; prepares staff meetings and minutes to agency standards and ensure staff sign-off.
• Identifies, monitors, and communicates trends, patterns, opportunities, and concerns to the Director of CCEL.
• Reviews and updates annually program/participant/family handbooks.
• Creates and builds an inventory of program participant success stories highlighting impact of program.

Risk Management

• Supports the Director of CCEL to review and implement risk management plan protocols for programs.
• Reviews, monitors, follows, and ensures compliance of monthly and quarterly Health & Safety schedule including drills, trainings and licensing requirements.
• Ensures adherence to agency facility and vehicle inspection plans and reports deficiencies/concerns to the Director of CCEL/Operations Coordinator.
• In collaboration with Human Resources, monitors, and tracks staff certifications to meet applicable legislation and standards.
• Contributes to the effective operation of the BGCCVI Joint Health and Safety Committee

Qualifications
Education

• Degree/Diploma in Early Childhood Education preferred. Degree in Recreation, Education, Child and Youth Care, Social Work or equivalent combination of alternative education, training and experience.
• Must be qualified to be assigned as Licensed Manager under Community Care Licensing requirements.

Experience

• Experience in managing multiple Childcare Programs with ages 0-12 years.
• Minimum 5 years of experience in a formal leadership role in a related field.
• Class 4 Driver’s License is an asset.
• Experience working in a CARF accredited organisation is an advantage.