Top Benefits
About the role
AIR INUIT CORPORATE PROFILE
Air Inuit has been providing essential scheduled, chartered, cargo and emergency air transport services to Nunavik and beyond- 24 hours a day, 365 days a year - for over 45 years. Collectively owned by the Inuit of Nunavik, through Makivvik Corporation, the airline operates a fleet of more than 30 aircraft and employs more than 1000 employees in one of the world’s most challenging flight environments.
Air Inuit Management and its team of dedicated employees are committed to pursuing their tradition of providing safe, punctual and courteous air service for the growing number of people living and doing business in this enchanting region of Nunavik in Northern Québec.
POSITION OVERVIEW
The reservation Lead agent performs the same tasks as a regular agent, but he also supports the supervisor in his daily tasks and helps in the training of new employees. He is also available to support the other reservation's team members.
DUTIES AND RESPONSIBILITIES
- Help in new employee training
- Runs daily sales reports
- Take reservations and process payments.
- Modify itineraries.
- Confirm flights with passengers.
- Inform customers on company policies.
- Perform administrative duties related to the reservations department.
- Establish a link of confidence with the customer and find the best solutions possible to give a first-class service.
- Assist Air Inuit stations.
QUALIFICATIONS
- Be bilingual (French/English), Inuktitut would be a complementary asset.
- Be motivated.
- Capability of establishing a positive contact with customers.
- Be familiar with Windows, Outlook, Internet and the knowledge of the Gabriel reservation system would be an asset.
- Team spirit.
- Airline experience will be considered as asset.
- Be familiar with the served territory.
- Be available to work on shifts Monday to Sunday.
WORKING CONDITIONS
- Modified work schedule: 5 days on / 2 days off.
- Hours between 8:00 and 20:00.
- Weekends on rotation (09:00-17:00)
COMPENSATION
The salary is determined according to the company’ compensation policy.
Starting annual rate : $44 712
BENEFITS
An employee Registered Retirement Savings Plan (RRSP) - 5% employer contribution;
A group insurance plan (life, medical, dental, short- and long-term disability);
A 3-week vacation allowance (6%);
Company profit-sharing;
Telemedicine program for employee and family members;
Employee Assistance Program (EAP) for employee and family members;
A retirement allowance program;
A program of flight privileges and discounted travel with several airlines around the world;
Various innovative recognition programs.
APPLICATION
We thank all applicants for their interest in the position. We are proud of our culture, which encourages diversity. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.
The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.
Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities. If you have any questions about job accessibility at Air Inuit, please contact us at RH-HR@airinuit.com.
About Air Inuit
Air Inuit fournit des services essentiels de transport aérien régulier, nolisé, de cargo et d'urgence au Nunavik et au-delà, 24 heures par jour, 365 jours par année, et ce, depuis 1978. Détenue collectivement par les Inuits du Nunavik par l’intermédiaire de la société Makivik, la compagnie aérienne exploite une flotte de 30 aéronefs et emploie plus de 1000 employés dans l’un des environnements de vol les plus exigeants au monde.
La direction d’Air Inuit et son équipe d’employés dévoués sont engagés à poursuivre la mission essentielle de la compagnie en offrant un service aérien sécuritaire, ponctuel et courtois à la population vivante et faisant affaires dans la magnifique région du Nunavik, dans le nord du Québec.
Air Inuit has been providing vital passenger (both scheduled and charter), cargo and emergency air transport services to the region—24 hours a day, 365 days a year—since 1978. Owned collectively by the Inuit of Nunavik through the Makivik Corporation, the airline operates a fleet of 30 aircraft and employs over 1,000 people in one of the world's most demanding flying environments.
Air Inuit’s management and team of dedicated employees are committed to pursuing the company’s essential mission of providing safe, punctual and courteous air service for the growing number of people living and doing business in this enchanting region of northern Quebec.
Top Benefits
About the role
AIR INUIT CORPORATE PROFILE
Air Inuit has been providing essential scheduled, chartered, cargo and emergency air transport services to Nunavik and beyond- 24 hours a day, 365 days a year - for over 45 years. Collectively owned by the Inuit of Nunavik, through Makivvik Corporation, the airline operates a fleet of more than 30 aircraft and employs more than 1000 employees in one of the world’s most challenging flight environments.
Air Inuit Management and its team of dedicated employees are committed to pursuing their tradition of providing safe, punctual and courteous air service for the growing number of people living and doing business in this enchanting region of Nunavik in Northern Québec.
POSITION OVERVIEW
The reservation Lead agent performs the same tasks as a regular agent, but he also supports the supervisor in his daily tasks and helps in the training of new employees. He is also available to support the other reservation's team members.
DUTIES AND RESPONSIBILITIES
- Help in new employee training
- Runs daily sales reports
- Take reservations and process payments.
- Modify itineraries.
- Confirm flights with passengers.
- Inform customers on company policies.
- Perform administrative duties related to the reservations department.
- Establish a link of confidence with the customer and find the best solutions possible to give a first-class service.
- Assist Air Inuit stations.
QUALIFICATIONS
- Be bilingual (French/English), Inuktitut would be a complementary asset.
- Be motivated.
- Capability of establishing a positive contact with customers.
- Be familiar with Windows, Outlook, Internet and the knowledge of the Gabriel reservation system would be an asset.
- Team spirit.
- Airline experience will be considered as asset.
- Be familiar with the served territory.
- Be available to work on shifts Monday to Sunday.
WORKING CONDITIONS
- Modified work schedule: 5 days on / 2 days off.
- Hours between 8:00 and 20:00.
- Weekends on rotation (09:00-17:00)
COMPENSATION
The salary is determined according to the company’ compensation policy.
Starting annual rate : $44 712
BENEFITS
An employee Registered Retirement Savings Plan (RRSP) - 5% employer contribution;
A group insurance plan (life, medical, dental, short- and long-term disability);
A 3-week vacation allowance (6%);
Company profit-sharing;
Telemedicine program for employee and family members;
Employee Assistance Program (EAP) for employee and family members;
A retirement allowance program;
A program of flight privileges and discounted travel with several airlines around the world;
Various innovative recognition programs.
APPLICATION
We thank all applicants for their interest in the position. We are proud of our culture, which encourages diversity. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.
The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.
Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities. If you have any questions about job accessibility at Air Inuit, please contact us at RH-HR@airinuit.com.
About Air Inuit
Air Inuit fournit des services essentiels de transport aérien régulier, nolisé, de cargo et d'urgence au Nunavik et au-delà, 24 heures par jour, 365 jours par année, et ce, depuis 1978. Détenue collectivement par les Inuits du Nunavik par l’intermédiaire de la société Makivik, la compagnie aérienne exploite une flotte de 30 aéronefs et emploie plus de 1000 employés dans l’un des environnements de vol les plus exigeants au monde.
La direction d’Air Inuit et son équipe d’employés dévoués sont engagés à poursuivre la mission essentielle de la compagnie en offrant un service aérien sécuritaire, ponctuel et courtois à la population vivante et faisant affaires dans la magnifique région du Nunavik, dans le nord du Québec.
Air Inuit has been providing vital passenger (both scheduled and charter), cargo and emergency air transport services to the region—24 hours a day, 365 days a year—since 1978. Owned collectively by the Inuit of Nunavik through the Makivik Corporation, the airline operates a fleet of 30 aircraft and employs over 1,000 people in one of the world's most demanding flying environments.
Air Inuit’s management and team of dedicated employees are committed to pursuing the company’s essential mission of providing safe, punctual and courteous air service for the growing number of people living and doing business in this enchanting region of northern Quebec.