At VIP Vape, we set the standard for customer experience. Our philosophy is simple: match the products we sell with the specific needs of each customer; offer our products in a clean, contemporary space that invites return visits; and make a positive impact on the communities in which we live and work.

We bring our ideology to life through our people, and we are currently looking for Part-Time Sales Associates.

VIP Sales Associates are an amazing mix of product specialists, customer service superstars and brand ambassadors. They are creative and service driven individuals, who have a passion for the vape and cannabis culture and provide a unique shopping experience for any type of customers. As the first point of contact for our guest, our they will set the tone in delivering a world class guest experience through engagement, industry expertise and authentic relationship building by efficiently directing customer to their desired product, experience and price point.

Key Duties & Responsibilities ( Sales & Customer Service ) :

• Greet customers throughout the day in a friendly and welcoming manner
• Check government issued ID of customers upon entry to the store.
• Engage with customers to understand their needs and educate them on responsible cannabis use
• Provide accurate and knowledgeable product information based on formal and informal ongoing learning.
• Convert customer needs into sales, meeting and exceeding individual and company sales targets
• Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business.
• Continually promote our brand and be a positive representative of the vape industry.
• Support the upkeep and cleanliness of our space in a way that propels our brand and standard
• Effectively utilize a cannabis compliant POS system and cash register
• Comply and maintain all required training and certifications required by Provincial and Federal law

Qualifications and Requirements :

• Able to lift and carry 20 lbs.
• Sound knowledge of various vaping products.
• Successfully provide a criminal background check.
• Knowledge of Provincial and Federal laws and regulations pertaining to retail Vape
• Must be 19 years of age or older
• Able to do audits on a timely manner and if there are some discrepancies appropriate person should be reported.
• Organize and clean the storage room.
• Other duties as assigned.
• Able to work evenings, holidays and weekends. All evening shifts during the week.
• Needs to have a car.

Attributes of the Candidate:

• Excellent interpersonal skills
• Passionate about the “customer experience”
• Achievement-oriented and hard working
• Organized, flexible, and empathetic
• Strong time management and prioritization skills
• Ability to multi-task in a fast-paced, high-volume environment
• Strong communicator who can present ideas clearly
• Innovative problem solving and decision-making skills.

This is an evolving position as such, the responsibilities and the job title may shift to reflect a change in requirements.

Job Type: Part-time

Pay: From $17.20 per hour

Flexible language requirement:

• French not required

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift

Work days:

• Every Weekend
• Holidays
• Monday to Friday
• Weekends as needed

Application question(s):

• Do you have your own car or method of transportation?
• Are you over 19 years old?
• Are you available for 15-20 hours during the week, only for evening shifts?
• Do you possess prior experience in customer service or vaping?

Experience:

• Customer service: 1 year (required)

Work Location: In person