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Travel Consultant

PANASIA HOLIDAYS18 days ago
Richmond, BC
CA$3,000 - CA$3,500/month
Mid Level
Full-time

Top Benefits

Supportive environment with comprehensive training
Clear career paths
Opportunities to grow

About the role

We’re Hiring: Travel Consultant – Vancouver Office (Full-time Position)

Company: Panasia Holidays | Location: Richmond, BC

Are you passionate about customer service and eager to build a career in the travel industry? Whether you’re experienced or just starting out, Panasia Holidays offers a supportive environment with comprehensive training, clear career paths, and opportunities to grow with us.

As a Travel Consultant, you will be cross-trained in sales, itinerary planning, and customer care across multiple markets, including Mandarin-speaking clients.

Key Responsibilities:

  • Actively participate in sales and promotion of travel products
  • Handle client inquiries in Mandarin and English (Cantonese/Fujianese a plus)
  • Provide professional and enthusiastic customer service
  • Coordinate bookings using internal travel systems (training provided)
  • Maintain accuracy in data entry and booking details
  • Work effectively in a team environment

Job responsibilities

  • Sales and ticketing
  • Arranging flights, insurance and accommodation.
  • Collecting and processing payments.
  • Advising clients on travel arrangements, e.g. visas and passports.
  • Sending out tickets to clients.
  • Keeping clients up to date with any changes.

Qualifications:

  • Fluent in English and Mandarin (Cantonese/Fujianese a plus)
  • Strong attention to detail and organizational skills
  • Comfortable using computers and learning new systems
  • Excellent communication and interpersonal abilities
  • Previous sales or travel experience is an asset, but not required
  • A passion for travel and customer engagement

Required Experience, Skills and Qualifications

Excellent customer communication and sales skill, good telephone manner, strong sales focus, good organizational skills, able to work as part of a team, work well under pressure and enjoy working with people.

Education:

High school diploma. Familiarity with domestic and foreign travel destinations. Familiarity with Adobe, powerpoint and photoshop a plus. Fluent in English, Mandarin or Cantonese or Korean or Tagalog

Ready to Start Your Travel Career?

Please send your resume to:

nina.chang@panasiaholidays.ca

Subject line: Travel Consultant – Vancouver Application

Job Type: Full-time

Pay: $3,000.00-$3,500.00 per month

Work Location: In person

About PANASIA HOLIDAYS

Travel Arrangements
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About Us:

Panasia Holidays is a premier travel services company with a proud 25-year history of delivering exceptional travel experiences. Headquartered in Western Canada, we have grown from a ticketing agency into a comprehensive tourism service provider, offering inbound and outbound tours, retail and corporate travel management, and innovative custom travel solutions. Recognized for our customer-centric approach and partnerships with over 30 leading airlines worldwide, we strive to redefine travel for tens of thousands of clients annually. Join our team and contribute to our legacy of excellence and innovation.