Library Technician I - Limited Term

Tracking Code: req1624

Faculty/Department: Library

Number of Positions: 2

Appointment Type: Limited Term

Hours of Work: 24 hours per week

Non-Union Hiring Zone: Job Level 4 - $44,000 - $55,000

Posting Date: July 7, 2025

Closing Date: July 18, 2025 (7:00 pm EST)

Position Summary:

The Ontario Tech University Library invites applications for a Part-Time Library Technician I position at the Social Science, Humanities and Education Library in Charles Hall, downtown Oshawa. Although the incumbent will work primarily at that location, they may also be assigned to other branches within the library system. The incumbent in this position will provide outstanding customer service and be responsible for a variety of daily library operations including circulation, reference, equipment troubleshooting, shelving, shelf reading, report processing, display installation, and assisting with various projects. This position will report to the Social Science, Humanities and Education Librarian. Shifts may be assigned during any regular library opening hours including evenings and weekends.

Duties and Responsibilities:

• Customer Service: Delivers excellent service through consistent application of library procedures, with a positive customer service attitude. Greets, assists, follows up, directs, informs, listens, maintains positive relationships, responds to inquiries in person, via phone and email, acts as a first point of contact in the library.
• Circulation Services: Charges, discharges and renews library material; issues and updates library cards. Provides general assistance including providing information concerning library procedures and policies; assists patrons with completing request forms, processes reports and maintains daily statistics.
• Reference Services: Assists students, faculty, staff and community borrowers with front-line reference queries; demonstrates the use of Omni, the Library’s library services platform as well as print and electronic resources and associated equipment.
• Material, Facility, and Equipment Maintenance: Contributes to the overall upkeep and maintenance of the libraries’ facilities, equipment and materials, prepares for opening/closing, creates and posts signage as necessary.
  Other duties may include installing displays, participating in student fairs and contributing to other team or individual projects, etc.

Required Skills:

• Demonstrated strong customer service attitude and skills.
• Ability to work with internal and external patrons with tact and discretion.
• Proven ability to resolve problems and work in teams.
• Ability to safely lift library material, push loaded book carts, shelve library material, and service printers.
• Reliable, punctual and committed to the assigned shift days and times.
• Able to work effectively and efficiently with minimal supervision.
• Excellent organizational, written and oral communication, and attention to detail skills.
• Able to handle different tasks and responsibilities simultaneously.
• Able to adapt quickly to changing responsibilities and duties.
• Demonstrated ability to use a variety of office-based computer applications, e-mail and the Internet.

Required Experience:

• Minimum one-year experience in a customer service environment required.
• Library experience preferred.
• Experience working with an Integrated Library System, knowledge of Circulation policies and procedures and/or responding to Reference inquiries is an asset.

Required Education:

• Minimal requirement is completion of one year of a two-year Library Techniques community college diploma.

• Verification of Academic credentials may be required

How to Apply:

Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until July 18, 2025 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.

In addition, please confirm your position of choice in your application:

Position A: Monday 3pm-9pm; Tuesday 3pm-9pm; Friday 10am-6pm
Position B: Wednesday 3pm-9pm; Thursday 3pm-9pm; Saturday 10am-6pm

Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university’s Accessibility Policy.

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location: Oshawa, Ontario, Canada

Expected Start Date: 8/15/2025

Expected End Date: 3/31/2026