Office and Logistics Administrator
Top Benefits
About the role
Company Summary
PNP was established in 1999 and has rapidly grown to become one of Canada’s most respected and reliable contract manufacturers of nutraceuticals and pharmaceuticals. We provide unique and innovative formulations based on our client’s specifications. Today, PNP manufactures high-quality nutraceutical and OTC products for markets worldwide.
Position Summary
We are seeking an Office and Logistics Administrator to join our growing team! As an Office and Logistics Administrator, you will be taking on key office administrative tasks and serving as the first point of contact for visitors to our site. This position is ideal for someone with experience in customer-facing roles & Supply Chain, and who has high attention to detail, and is eager to contribute to a fast-paced, collaborative environment.
Join us on our Mission Possible journey at PNP to make meaningful change!
Shift
Day - 09:00 top 17:00
Work Location
On-site
Reporting
Reports to the Director of Supply Chain
Duties and Responsibilities
Office Administration
- Act as first point of contact for those visiting and attending the Company’s site by providing excellent and professional customer service.
- Oversee and update the reception welcome sign.
- Sign in and out all guests and contractors and direct as appropriate to PNP departments.
- Coordinate boardroom/kitchenette activities as requested; maintain boardrooms’ calendars.
- Oversee sourcing and ordering of office supplies weekly and ad hoc as needed.
- Answer phone, screen, and direct calls. Liaise with Human Resources to maintain internal phone directory.
- Develop and maintain positive working relationships with internal and external stakeholders.
- Arrange daily small outbound shipments to clients or labs for testing.
Logistics
- Facilitate the company’s logistics and supply chain operations.
- Act as point of contact for both internal and external clients and stakeholders as it relates to logistics.
- Manage inbound material shipments, outbound sample shipments, and support outbound Finished Goods (FGs) shipments.
- Track and trace critical shipments and provide updates to stakeholders.
- Follow up on missing or delayed deliveries and proactively communicate updates to impacted parties in a timely manner.
- Organize, update and manage shared inbound and outbound calendars with other departments.
- Prepare and provide shipping documentation for both domestic and international shipments.
- Claim and track damaged shipments in a timely manner ensuring to share associated correspondence with appropriate departments and ensure that claim process is completed with compensation.
- Negotiate favorable shipping and custom rates with service providers while developing and maintaining effective relationships.
- Maintain and update customer shipment instructions and specifications.
- Work with Warehouse team to manage space within warehouses based on expected inbound and outbound shipments.
- Book carriers, and coordinate with customs brokers and receiving team on inbound shipments by appointment.
- Assist Purchasing team with select duties.
General
- Follow all applicable standard operating procedures (SOPs) to maintain safety, quality and compliance with regulatory requirements.
- Participate in and provide suggestions for the development and continuous improvement of all departmental processes.
- Participate in and further the Company’s health & safety program.
- Report equipment malfunctions or quality deficiencies immediately.
- Other related duties may be assigned from time to time.
- Able to work additional hours as may be requested.
- Actively demonstrate PNP’s Values each day.
Qualifications
- Fluent in verbal and written English.
- 2 years of experience in logistics.
- Experience with inbound and outbound calendars.
- Experience negotiating rates.
- Experience with harmonized system (HS) and tariff classification codes.
- Willingness to learn.
- Basic proficiency in mathematics (adding, subtracting, multiplying & dividing).
- Strong proficiency in using computers and the Microsoft Suite (Word, Excel, PowerPoint, Outlook).
- Exposure to accounting procedures and ERP systems is an asset.
- Excellent attention to detail.
- Strong problem solving.
- Excellent time management.
- Strong verbal and written communication.
- Excellent internal and external client service.
- Strong influencing skills, both colleagues and leadership.
- Superior interpersonal skills – excels in working with people and relationship building.
- Lift a minimum of 10 kg.
- Work independently on assigned duties.
- Balance a variety of competing priorities while meeting deadlines.
Health
- Must be in good health with no communicable diseases or dust allergies.
- Must follow appropriate gowning procedure before going into production area.
- Follow health & safety regulations.
Benefits
- Health and Wellness
- Healthcare, dental, and vision
- Life Insurance
- Dependent Life Insurance
- AD&D
- Employee Perks
- RRSP Match
- WFH flexibility
- Company-sponsored social events
- Free on-site parking
- Paid lunchbreak
We truly thank all applicants in advance for your interest in PNP Pharmaceuticals, but only shortlisted candidates will be contacted for an interview. However, all candidates will be notified when the posting is filled.
Job Types: Full-time, Permanent
Pay: $48,000.00 per year
Additional pay:
- Retention bonus
Benefits:
- Dental care
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
About PNP Pharmaceuticals Inc.
PNP has rapidly grown to become one of Canada’s largest contract manufacturers of nutritional supplements. We provide unique and innovative formulations to our client's specifications. Today PNP Pharmaceuticals manufactures Nutraceuticals and OTC products for markets worldwide.
PNP Pharmaceuticals' commitment to excellence begins with genuine dedication of each and every employee. We diligently perform our specific duties without compromise to ensure all products manufactured are of the finest quality possible.
PNP understand the importance of having a safe and clean environment for our employees. All production workers are outfitted with personal protective equipment. PNP also engages in daily sanitization and disinfection of all rooms and surfaces within production facility to nutraceutical and pharmaceutical grade standards.
Our production facility has an advanced High Efficiency Particular Air (HEPA) filtration system that is designed to capture and reduce most airborne particles. Production area rooms are also outfitted with negative air pressure similar to technology deployed in hospitals to minimize cross-contamination between rooms and products.
Office and Logistics Administrator
Top Benefits
About the role
Company Summary
PNP was established in 1999 and has rapidly grown to become one of Canada’s most respected and reliable contract manufacturers of nutraceuticals and pharmaceuticals. We provide unique and innovative formulations based on our client’s specifications. Today, PNP manufactures high-quality nutraceutical and OTC products for markets worldwide.
Position Summary
We are seeking an Office and Logistics Administrator to join our growing team! As an Office and Logistics Administrator, you will be taking on key office administrative tasks and serving as the first point of contact for visitors to our site. This position is ideal for someone with experience in customer-facing roles & Supply Chain, and who has high attention to detail, and is eager to contribute to a fast-paced, collaborative environment.
Join us on our Mission Possible journey at PNP to make meaningful change!
Shift
Day - 09:00 top 17:00
Work Location
On-site
Reporting
Reports to the Director of Supply Chain
Duties and Responsibilities
Office Administration
- Act as first point of contact for those visiting and attending the Company’s site by providing excellent and professional customer service.
- Oversee and update the reception welcome sign.
- Sign in and out all guests and contractors and direct as appropriate to PNP departments.
- Coordinate boardroom/kitchenette activities as requested; maintain boardrooms’ calendars.
- Oversee sourcing and ordering of office supplies weekly and ad hoc as needed.
- Answer phone, screen, and direct calls. Liaise with Human Resources to maintain internal phone directory.
- Develop and maintain positive working relationships with internal and external stakeholders.
- Arrange daily small outbound shipments to clients or labs for testing.
Logistics
- Facilitate the company’s logistics and supply chain operations.
- Act as point of contact for both internal and external clients and stakeholders as it relates to logistics.
- Manage inbound material shipments, outbound sample shipments, and support outbound Finished Goods (FGs) shipments.
- Track and trace critical shipments and provide updates to stakeholders.
- Follow up on missing or delayed deliveries and proactively communicate updates to impacted parties in a timely manner.
- Organize, update and manage shared inbound and outbound calendars with other departments.
- Prepare and provide shipping documentation for both domestic and international shipments.
- Claim and track damaged shipments in a timely manner ensuring to share associated correspondence with appropriate departments and ensure that claim process is completed with compensation.
- Negotiate favorable shipping and custom rates with service providers while developing and maintaining effective relationships.
- Maintain and update customer shipment instructions and specifications.
- Work with Warehouse team to manage space within warehouses based on expected inbound and outbound shipments.
- Book carriers, and coordinate with customs brokers and receiving team on inbound shipments by appointment.
- Assist Purchasing team with select duties.
General
- Follow all applicable standard operating procedures (SOPs) to maintain safety, quality and compliance with regulatory requirements.
- Participate in and provide suggestions for the development and continuous improvement of all departmental processes.
- Participate in and further the Company’s health & safety program.
- Report equipment malfunctions or quality deficiencies immediately.
- Other related duties may be assigned from time to time.
- Able to work additional hours as may be requested.
- Actively demonstrate PNP’s Values each day.
Qualifications
- Fluent in verbal and written English.
- 2 years of experience in logistics.
- Experience with inbound and outbound calendars.
- Experience negotiating rates.
- Experience with harmonized system (HS) and tariff classification codes.
- Willingness to learn.
- Basic proficiency in mathematics (adding, subtracting, multiplying & dividing).
- Strong proficiency in using computers and the Microsoft Suite (Word, Excel, PowerPoint, Outlook).
- Exposure to accounting procedures and ERP systems is an asset.
- Excellent attention to detail.
- Strong problem solving.
- Excellent time management.
- Strong verbal and written communication.
- Excellent internal and external client service.
- Strong influencing skills, both colleagues and leadership.
- Superior interpersonal skills – excels in working with people and relationship building.
- Lift a minimum of 10 kg.
- Work independently on assigned duties.
- Balance a variety of competing priorities while meeting deadlines.
Health
- Must be in good health with no communicable diseases or dust allergies.
- Must follow appropriate gowning procedure before going into production area.
- Follow health & safety regulations.
Benefits
- Health and Wellness
- Healthcare, dental, and vision
- Life Insurance
- Dependent Life Insurance
- AD&D
- Employee Perks
- RRSP Match
- WFH flexibility
- Company-sponsored social events
- Free on-site parking
- Paid lunchbreak
We truly thank all applicants in advance for your interest in PNP Pharmaceuticals, but only shortlisted candidates will be contacted for an interview. However, all candidates will be notified when the posting is filled.
Job Types: Full-time, Permanent
Pay: $48,000.00 per year
Additional pay:
- Retention bonus
Benefits:
- Dental care
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
About PNP Pharmaceuticals Inc.
PNP has rapidly grown to become one of Canada’s largest contract manufacturers of nutritional supplements. We provide unique and innovative formulations to our client's specifications. Today PNP Pharmaceuticals manufactures Nutraceuticals and OTC products for markets worldwide.
PNP Pharmaceuticals' commitment to excellence begins with genuine dedication of each and every employee. We diligently perform our specific duties without compromise to ensure all products manufactured are of the finest quality possible.
PNP understand the importance of having a safe and clean environment for our employees. All production workers are outfitted with personal protective equipment. PNP also engages in daily sanitization and disinfection of all rooms and surfaces within production facility to nutraceutical and pharmaceutical grade standards.
Our production facility has an advanced High Efficiency Particular Air (HEPA) filtration system that is designed to capture and reduce most airborne particles. Production area rooms are also outfitted with negative air pressure similar to technology deployed in hospitals to minimize cross-contamination between rooms and products.