Senior Infrastructure Engineer
Top Benefits
About the role
Job title: Leader, Infrastructure Engineer
Job Location: Remote
Who We Are
The Commonwell Mutual Insurance Group is not just another insurance company; we are a P&C Mutual company with solid grass roots within our community. We’re proud to be a leader within the P&C industry offering a Mutual experience rich with history, opportunity and exceptional customer service. We are committed to profitable growth, team development, ingenuity, build on strong connections in our remote first work environment. We encourage a work-life balance and we are serious about what we do.
Our Promise To You
Here at The Commonwell, we are all about Protecting Individuals, Together! Our vision is to continue to build an environment that develops and attracts the very best by empowering everyone to foster a workplace where everyone can perform at their very best, be their authentic self and bring their whole self to work.
The Opportunity
This role is responsible for planning, developing, installation, configuration and maintenance of corporate hardware, software and any related infrastructure. This includes the creation of all plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling Company employees to do their work effectively. The Senior Infrastructure Engineer is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. He or she will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence.
Who You Are
- Effective working relationships with all functional units of the organization.
- Working ability to effectively recognize and manage interpersonal communication needs.
- Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary.
- Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
- Able to work independently or as part of a team
How You Will Create An Impact
- Research, recommend, install, configure, upgrade and administer hardware (Server, Storage, Telephony, Client, Network) and peripherals to achieve operational requirements and project specifications.
- Perform daily backup operations.
- Constantly monitor and assess systems to make sure that processes are operating as designed.
- Troubleshoot errors and fix system issues via periodic testing, help desk tickets, and other methods.
- Act as a technical resource during other projects as required.
- Ensure data integrity across the enterprise.
- Creation, maintenance of software and hardware inventories.
- Responsible for the creation of platform related documentation.
- Back-up and mentor the Infrastructure Engineer Level 2 Position.
What You Will Bring
- Post-secondary education in Computer Science or equivalent is required.
- 3-5 Years of IT Infrastructure work experience required.
- Information Technology industry standard designations/certifications would be an asset.
- Effective communication skills; verbal, non-verbal and written; and ability to communication on all levels of the organization.
- Diligent attention to detail is essential due to the nature work.
- Expert knowledge of supporting applications and systems, researching and recommending improvements to infrastructure, hardware security and services, cloud infrastructure and services and patching methodologies.
- Ability to perform moderate mathematical calculations is required.
- Sound ethics and confidentiality with good customer service skills.
- Thorough analysis, judgment and problem-solving skills.
- Ability to multi-task and prioritize is a must.
- Expert skill in supporting applications and systems including hardware and software.
- Expert ability to research and recommend improvements to the organization’s hardware, software and infrastructure.
- Expert knowledge Infrastructure hardware, security and services.
- Expert knowledge of Cloud Infrastructure and services.
- Expert knowledge in the administration and use of industry leading systems and service.
- Expert Knowledge and understanding of patching methodologies and the ability to create new methodologies as required.
- Expert skill in creating and maintaining technical documentation.
Perks of Being a Commonwell Crew Member
- Flexible Work arrangements
- Competitive Compensation Package
- Parental Leave Top-up
- Training and Development Opportunities
- Pension and savings programs
- Paid volunteer days
- Wellness and Recognition programs/Platforms
JOIN THE #Commonwell Crew! We saved you a spot!
Accommodations: The Commonwell is an equal opportunity employer committed to ensuring barrier free employment practices. Should you require accommodations throughout the recruitment process, please let us know, and we will work with you to meet your needs
About The Commonwell Mutual Insurance Group
We are committed to profitable growth, team development, ingenuity, while having fun at work. We offer a complete range of insurance products including residential, automobile, commercial, farm and watercraft. We encourage a work-life balance and we are serious about what we do!
Senior Infrastructure Engineer
Top Benefits
About the role
Job title: Leader, Infrastructure Engineer
Job Location: Remote
Who We Are
The Commonwell Mutual Insurance Group is not just another insurance company; we are a P&C Mutual company with solid grass roots within our community. We’re proud to be a leader within the P&C industry offering a Mutual experience rich with history, opportunity and exceptional customer service. We are committed to profitable growth, team development, ingenuity, build on strong connections in our remote first work environment. We encourage a work-life balance and we are serious about what we do.
Our Promise To You
Here at The Commonwell, we are all about Protecting Individuals, Together! Our vision is to continue to build an environment that develops and attracts the very best by empowering everyone to foster a workplace where everyone can perform at their very best, be their authentic self and bring their whole self to work.
The Opportunity
This role is responsible for planning, developing, installation, configuration and maintenance of corporate hardware, software and any related infrastructure. This includes the creation of all plans for ensuring functionality, data consistency, security and usability of systems aligned with the organization’s priorities and enabling Company employees to do their work effectively. The Senior Infrastructure Engineer is responsible for diagnosing and resolving performance issues to ensure optimal performance and reliability. He or she will also be accountable for planning updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence.
Who You Are
- Effective working relationships with all functional units of the organization.
- Working ability to effectively recognize and manage interpersonal communication needs.
- Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary.
- Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
- Able to work independently or as part of a team
How You Will Create An Impact
- Research, recommend, install, configure, upgrade and administer hardware (Server, Storage, Telephony, Client, Network) and peripherals to achieve operational requirements and project specifications.
- Perform daily backup operations.
- Constantly monitor and assess systems to make sure that processes are operating as designed.
- Troubleshoot errors and fix system issues via periodic testing, help desk tickets, and other methods.
- Act as a technical resource during other projects as required.
- Ensure data integrity across the enterprise.
- Creation, maintenance of software and hardware inventories.
- Responsible for the creation of platform related documentation.
- Back-up and mentor the Infrastructure Engineer Level 2 Position.
What You Will Bring
- Post-secondary education in Computer Science or equivalent is required.
- 3-5 Years of IT Infrastructure work experience required.
- Information Technology industry standard designations/certifications would be an asset.
- Effective communication skills; verbal, non-verbal and written; and ability to communication on all levels of the organization.
- Diligent attention to detail is essential due to the nature work.
- Expert knowledge of supporting applications and systems, researching and recommending improvements to infrastructure, hardware security and services, cloud infrastructure and services and patching methodologies.
- Ability to perform moderate mathematical calculations is required.
- Sound ethics and confidentiality with good customer service skills.
- Thorough analysis, judgment and problem-solving skills.
- Ability to multi-task and prioritize is a must.
- Expert skill in supporting applications and systems including hardware and software.
- Expert ability to research and recommend improvements to the organization’s hardware, software and infrastructure.
- Expert knowledge Infrastructure hardware, security and services.
- Expert knowledge of Cloud Infrastructure and services.
- Expert knowledge in the administration and use of industry leading systems and service.
- Expert Knowledge and understanding of patching methodologies and the ability to create new methodologies as required.
- Expert skill in creating and maintaining technical documentation.
Perks of Being a Commonwell Crew Member
- Flexible Work arrangements
- Competitive Compensation Package
- Parental Leave Top-up
- Training and Development Opportunities
- Pension and savings programs
- Paid volunteer days
- Wellness and Recognition programs/Platforms
JOIN THE #Commonwell Crew! We saved you a spot!
Accommodations: The Commonwell is an equal opportunity employer committed to ensuring barrier free employment practices. Should you require accommodations throughout the recruitment process, please let us know, and we will work with you to meet your needs
About The Commonwell Mutual Insurance Group
We are committed to profitable growth, team development, ingenuity, while having fun at work. We offer a complete range of insurance products including residential, automobile, commercial, farm and watercraft. We encourage a work-life balance and we are serious about what we do!