About Us: Active Care Physiotherapy is a leading private physiotherapy clinic dedicated to providing exceptional care and personalized treatment plans to our patients. Our team of skilled professionals is committed to improving the health and well-being of our community.

Job Summary: We are seeking a highly organized and efficient Office Admin Assistant to join our team. The ideal candidate will be responsible for managing the day-to-day administrative operations of the clinic, ensuring a smooth and efficient workflow. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Greet and assist patients as they arrive at the clinic.
• Schedule and manage patient appointments, ensuring optimal use of clinic resources.
• Maintain accurate patient records and manage the clinic's electronic health record (EHR) system.
• Handle billing and insurance claims, including verifying patient insurance coverage and processing payments.
• Manage office supplies and inventory, ensuring the clinic is well-stocked and organized.
• Coordinate with physiotherapists and other staff to ensure seamless patient care.
• Handle incoming calls, emails, and correspondence, providing excellent customer service.
• Assist with marketing and promotional activities, including social media management and community outreach.
• Ensure compliance with clinic policies and procedures, as well as relevant healthcare regulations.

Qualifications:

• High school diploma or equivalent; additional education or certification in office administration or healthcare administration is a plus.
• Proven experience in an administrative role, preferably in a healthcare setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with EHR systems.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy.

Benefits:

• Competitive wages.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• The chance to make a positive impact on patients' lives.

Job Type: Part-time

Pay: $16.55-$20.00 per hour

Expected hours: 15 – 20 per week

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Education:

• Secondary School (required)

Language:

• English (required)

Work Location: In person