Bilingual Customer Services
Top Benefits
About the role
Kelly Services has partnered with a manufacturing company in Cambridge, Ontario to recruit for Bilingual Customer Services
Hours of work: M-F 8:30am-4:30pm, 5 days in office, 30 min unpaid lunch, 2 -15 mins break, required to work stat holidays (rotates)
Responsibilities:
- Answering questions from customers in multiple business channels such as computer, telephone, and face to face
- Answering questions regarding in-house orders, pricing, product availability, expediting and taking orders over the phone
- Providing information on products and services including answering technical questions
- Providing technical support on full product lines
- Providing internal support to other departments as needed
- This position will also work a rotational schedule for holiday coverage.
Requirements:
- French / English bilingual fluency required (read / write/ speak)
- Must be a team player with a positive and professional attitude
- 1 -2 years of experience in a similar call centre role providing customer service in a technical field
- Strong experience using various technology platforms or comfortable learning new systems
- Strong proficiency in data entry speed and accuracy
- Detail oriented
- Highly organized with the ability to multi-task
- Excellent problem solving, and interpersonal skills
- Excellent written and verbal communications
- Mechanical aptitude
- Proficient in Microsoft Office, especially in Excel
What's in for you!
- Hours of work: M-F 8:30am-4:30pm, 5 days in office, 30 min unpaid lunch, 2 -15 mins break, required to work stat holidays (rotates)
- Direct Hire Perm role
- Salary: $45,000- $65,000 annually
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further and apply today!
Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
About Kelly Services (Canada), Ltd.
The world of work is changing, and we get it. The days of staying at one employer for an entire career are over. The next job, chapter in life, and quest for advancement means careers are continually in motion. People are choosing to work in nontraditional ways—temporary, contract, freelance, and as gig workers—to advance their careers and have flexibility to pursue their passions. For employers, the challenge is embracing this modern world of work and rethinking their talent strategy. Every day across the world, we make people-work connections that enable the growth and advancement today’s workers and forward-looking companies are searching for. That’s because we’re always thinking about what’s next and advising job seekers and employers about new ways of thinking about their futures. We’re proud to be a global specialty talent solutions provider, connecting great people with great companies in fields including Science, Engineering, Office, Light Industrial, Education, and more. Whether you’re a job seeker or an employer, we’ll help you ditch the script on old ways of thinking, so you can meet your goals and reach your potential.
Bilingual Customer Services
Top Benefits
About the role
Kelly Services has partnered with a manufacturing company in Cambridge, Ontario to recruit for Bilingual Customer Services
Hours of work: M-F 8:30am-4:30pm, 5 days in office, 30 min unpaid lunch, 2 -15 mins break, required to work stat holidays (rotates)
Responsibilities:
- Answering questions from customers in multiple business channels such as computer, telephone, and face to face
- Answering questions regarding in-house orders, pricing, product availability, expediting and taking orders over the phone
- Providing information on products and services including answering technical questions
- Providing technical support on full product lines
- Providing internal support to other departments as needed
- This position will also work a rotational schedule for holiday coverage.
Requirements:
- French / English bilingual fluency required (read / write/ speak)
- Must be a team player with a positive and professional attitude
- 1 -2 years of experience in a similar call centre role providing customer service in a technical field
- Strong experience using various technology platforms or comfortable learning new systems
- Strong proficiency in data entry speed and accuracy
- Detail oriented
- Highly organized with the ability to multi-task
- Excellent problem solving, and interpersonal skills
- Excellent written and verbal communications
- Mechanical aptitude
- Proficient in Microsoft Office, especially in Excel
What's in for you!
- Hours of work: M-F 8:30am-4:30pm, 5 days in office, 30 min unpaid lunch, 2 -15 mins break, required to work stat holidays (rotates)
- Direct Hire Perm role
- Salary: $45,000- $65,000 annually
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further and apply today!
Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
About Kelly Services (Canada), Ltd.
The world of work is changing, and we get it. The days of staying at one employer for an entire career are over. The next job, chapter in life, and quest for advancement means careers are continually in motion. People are choosing to work in nontraditional ways—temporary, contract, freelance, and as gig workers—to advance their careers and have flexibility to pursue their passions. For employers, the challenge is embracing this modern world of work and rethinking their talent strategy. Every day across the world, we make people-work connections that enable the growth and advancement today’s workers and forward-looking companies are searching for. That’s because we’re always thinking about what’s next and advising job seekers and employers about new ways of thinking about their futures. We’re proud to be a global specialty talent solutions provider, connecting great people with great companies in fields including Science, Engineering, Office, Light Industrial, Education, and more. Whether you’re a job seeker or an employer, we’ll help you ditch the script on old ways of thinking, so you can meet your goals and reach your potential.