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About the role

Job Summary:
In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Performs secretarial, administrative and medical transcription duties for the Laboratory Medicine and Pathology Program both at the assigned site and within the Lower Mainland Pathology and Laboratory Medicine service.

Duties/Accountabilities:

  1. Provides administrative support to the Laboratory Medicine and Pathology Program at the assigned site and within the Lower Mainland Pathology and Laboratory Medicine service, including the Operations Directors, Medical Directors, Site Laboratory Manager, Laboratory Scientists and other support staff.

  2. Performs data entry, transcribes medical dictation, collates consultations and histories.

  3. Performs secretarial and administrative duties such as screening incoming materials, prioritizing items for the individual attention, responding to inquiries by drafting correspondence, inputting payroll, and preparing minutes/reports and agendas for meetings.

  4. Creates documents such as correspondence, emails, reports, PowerPoint presentations, presentation materials, research/academics/accreditation documentation, graphics and spreadsheets using established software applications.

  5. Maintains inventory as required and as per documented levels, including ordering of QC materials, proficiency products and reagents.

  6. Schedules appointments/meetings and determines urgency of requests in order to respond to scheduling requirements.

  7. Sets up and maintains departmental filing, prepares correspondence and related materials; gathers, compiles, enters and generates reports for statistical use.

  8. Provides administrative support in the review of departmental standards and procedures; develops and modifies standardized documentation.

  9. Maintains office supplies according to pre-determined re-order levels; arranges for maintenance and repair of equipment such as transcription and photocopying equipment.

  10. Performs other related duties as assigned.

Qualifications:
Education, Training and Experience

Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription, and three years’ recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

  • Ability to keyboard at 60 wpm
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to organize work
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.

About Provincial Health Services Authority (PHSA)

Hospitals and Health Care
5001-10,000

PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Our programs and services include: BC Cancer • BC Centre for Disease Control • BC Children's Hospital • Sunny Hill Health Centre for Children • BC Mental Health and Substance Use Services • BC Renal • BC Transplant • BC Women's Hospital and Health Centre • Cardiac Services BC • Perinatal Services BC • BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development. • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. • 13 annual statutory holidays with generous vacation entitlement and accruement. • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). • Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.