CLOSING DATE: August 1, 2025

Land****Acknowledgement

George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement

*George Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment.*We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBC Vision

To be a college renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Summary:

The incumbent leads, at their respective centre/location(s), the provision of TLC English/literacy/academic learning support services to GBC students both online and in-person. In support of instruction and under the general direction of the Senior Manager, Learning Support Services, the incumbent leads development and delivery of tutoring, learning group, course-embedded tutorial, and workshop supports focused on student English/literacy/study skills/academic needs ranging from general skill development to skill remediation of at-risk students. The incumbent collaborates with faculty and staff to meet student academic needs.

Key Responsibilities:

• Leads, at their respective centre/location(s), the provision of literacy and English learning support programs and services – tutoring, learning groups and workshops - to college students.
• Leads service development for literacy and English learning support programs and services online, particularly tutorials.
• Leads provision of course-embedded tutorials by Peer Leaders.
• Conducts ongoing research and implementation of best practices related to tutoring and literacy/English/language skill development and instructional design/online learning.
• Hires, trains, schedules, supervises, and mentors student staff including peer leaders, peer tutors, and co-op student assistants.
• Tailors and further develops the TLC Tutor Training Development Program as per tutor role needs and in alignment with both the requirements of the International Tutor Training Program certification, hybrid and online deliveries, as well as best practices in the field.
• Tailors and further develops the TLC Peer Leader Training program and training resources in alignment with the requirements of the TLC mandate, COMM curriculum, best practices of online and peer learning, writing skills development, and Universal Design for Learning (UDL).
• Trains and provides ongoing mentorship to Peer Leaders for COMM tutorial support and materials, including regular weekly feedback on tutorial plans, presentations, and assignments.
• Leverages own subject matter expertise and develops and maintains liaison with faculty and staff to a) identify/enhance content and tools for provision of services to meet student academic and language needs, b) to link TLC services to courses in order to reinforce in-class instruction, and c) to ensure content support provided to tutees is consistent with relevant course content, methods and objectives to reinforce course learning.
• Coordinates and delivers at their respective centre/location—or oversees tutor delivery of— workshops/learning groups/in-class tutoring clinics—to provide English/ESL and related academic skill development and remediation support to students.
• Researches, identifies, and develops—or oversees tutor development of—reference material and tools (print and electronic resources, software, etc.).
• Working with the TLC Manager, TLC Staff team, and college partners, assesses needs and opportunities, plans service delivery, and evaluates service effectiveness.
• Uses a variety of digital tools and platforms (LMS, Teams, TLC tutoring platform, Office 365, etc.).
• Supervises day-to-day operations at their respective centre(s) and online.
• Other duties as assigned.

Educational and Experience Requirements:

• Four-year diploma or degree from a recognized post-secondary institution in English, Adult Education, Second Language Education or equivalent, and Teaching English as a Second Language (TESL) certification.
• Five years of cumulative experience tutoring English and/or English-as-a-Second Language in formal contexts of an adult education environment, including one year of experience in training, mentorship, supervision, or team leadership.
• Proficiency in Microsoft Office, Learning Management System, and other college applications.
• Knowledge of GBC policies and processes is preferred.
• Demonstrated knowledge of principles of adult education.

Skills and Attributes:

• Commitment to antiracism, anti-oppression, and inclusion.

• Demonstrated leadership in delivering excellent service to others as this is key in supporting the success of our students and our College.

• Demonstrated decision-making, problem-solving, organizational and time management skills.

• Excellent listening, written and verbal communication skills, including presentation skills.

• Solid interpersonal and conflict resolution/negotiation skills; high level of tact and diplomacy.

• Flexibility in adapting to change and in participating in consultative decision-making processes.

• Ability to work in a busy environment with conflicting priorities and constant interruptions.

• Demonstrated ability to work both independently and collaboratively with a range of stakeholders.

• Effective ability to interact with others and deal with situations in ways that respect diverse backgrounds, experience, and styles.

• Demonstrated commitment to uphold the College’s priorities on diversity and equity.

• Ability to work both online and on campus is required. Some travel between campuses is required. During peak cycles, overtime and/or shift changes may be required.

Interview process may consist of a practical skills component.

Notes:

• The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
• Priority will be given to internal candidates per our Support Staff Collective Agreement. External candidates are welcome to apply, and their applications will be considered after the internal review is complete. George Brown College may keep applications for up to 12 months and may contact you for future opportunities.

About Us:

George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

Why work here?

George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.

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