About the role

We’re looking for an Accident Benefits Adjuster to join our growing team!

Please note an increased in office presence will be required for the first 6 months of employment to ensure proper development and growth in this role

What you'll do here:

• Analyze and interpret insurance policy wording to determine coverage and evaluate entitlements that are fair and equitable
• Communicate in a timely and respectful manner with customers, claimants, lawyers and insurers to settle claims and report findings and settlements
• Conduct investigations and identify additional information such as medical examinations, customer medical or employment history as required to clarify and/or justify a claim
• Ensure all cases are clearly documented and meet our legislative requirements
• Identify process improvement needs and recommend changes to policies or procedures to improve quality service and competitiveness

What you bring to the table:

• 1+ years of claims adjusting experience required (Auto, Property, Accident Benefits, Total Loss, Casualty, Specialty)
• Accident Benefits claims handling is preferred
• Alignment with IFC company organizational values
• Medical knowledge is an asset
• Working toward the Chartered Insurance Professional (CIP) designation is an asset
• Have a strong ability to multitask and thrive in a fast paced environment
• Demonstrate strong negotiation and decision-making skills
• A critical thinker when it comes to approaching complex problems in time-sensitive situations and with minimal supervision
• A skilled communicator, allowing you to foster favorable business relationships
• Have a keen ability to listen to others with the goal of gathering information, allowing you to efficiently evaluate a situation
• Go above and beyond for our customers and your colleagues because you truly want to make a difference
• Have strong desk management and organizational skills
• Excellent written and verbal communication skills

This role is eligible for a referral bonus. #myReferences1000

#LI-Claims

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.