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Sales Account Manager

Niagara Falls, Ontario
Senior Level
full_time

About the role

Build a Dynamic and Rewarding Career With Us!

Become part of the Sales Team for four first-rate hotels in Niagara Falls including the Sheraton Fallsview, Marriott on the Falls, Marriott Fallsview Hotel & Spa and The Brock Niagara Falls Fallsview with remarkable guestrooms, meeting facilities, entertainment and dining options. Together we host the largest inventory of hotel meeting and event space in Niagara Falls, featuring 2,000 guestrooms and suites and 15 unique venues.

Responsibilities :

  • Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence in the National Association market.
  • Proactively soliciting and handling sales opportunities by continued prospecting through telephone solicitations, personal presentations, site inspections, and via correspondence.
  • Develop new business, increase and maintain existing accounts.
  • Negotiate and close business to achieve and exceed all sales goals.
  • Explore marketing & tradeshow opportunities for your market and provide the Director of Sales with detailed benefits and cost of participation.
  • Exceed client’s expectations.
  • Service accounts from initial contact to business booked and confirmed.
  • Up-sell groups/conventions whenever possible and cross-sell all Canadian Niagara Hotels properties.
  • Create and maintain current and future, accurate, client data base and profiles.
  • Represent the Company on sites, FAMs, sales trips and at designated trade shows, provide pre and post reports.
  • Attend and become active in industry associations in which membership is confirmed.
  • Maintain awareness of business, market and consumer trends, including competitors’ strengths and weaknesses, economic trends, supply and demand, etc.
  • Other duties as assigned.

What you’ll need as an Account Director:

Experience : 5+ years related experience in a Hotel Environment

Education : College/University Degree in Hospitality/Tourism or related program is preferred

Other Qualifications :

  • Excellent written and verbal communication skills, including the ability to deliver professional presentations to existing and prospective clients
  • Demonstrated skill in negotiating and closing on critical sales contracts
  • Highly developed financial acumen, mathematical skills, high aptitude
  • Ability to create and maintain positive relationships with current and prospective clients
  • Desire to be part of a winning Sales Team
  • Willingness and ability to travel for sales trade shows and sales trips for durations of up to 1 week if needed

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical.

About Canadian Niagara Hotels

Hospitality
1001-5000

We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retailing, attraction and spa businesses under 1 20- acre roof. We're also part of a even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer - we even have our our onsite brewery - the Niagara Brewing Company!

We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's Italian Fallsview Restaurant, Prime Steakhouse Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort.

if you aspire to be part of a business that continually pushes itself to continuous improvement and just making things better- check us out - at https://canadianniagarahotelscareers.ca/