The Mitigation Technician is key in supporting emergency response and restoration projects to meet

client and insurance company requirements. This position involves applying restoration techniques in

content and structural cleaning, structural drying, and water remediation, following IICRC S-500

Standards. The Mitigation Technician collaborates with team members under supervision in residential

and commercial settings. They may also work independently to ensure the successful execution of

emergency response and restoration efforts, meet project goals, and exceed customer expectations.

2. Key Responsibilities:

• Perform cleaning and restoration services at customer job sites and in the warehouse, including

disassembling, cleaning, reassembling, and restoring structures, personal property, and

specialized items;

• Perform moisture mapping, water extraction, mould remediation, cleaning of affected surfaces,

and demolition and removal of building materials to support the restoration process, adhering to

IICRC guidelines;

• Photograph and document all restoration-related work throughout the restoration project;
• Maintain vehicles, restock supplies, ensure equipment functionality, and uphold a clean and

organized work environment;

• Ensure a safe and compliant work environment by conducting hazard assessments, maintaining

organized and hazard-free job sites, and ensuring proper use, maintenance, and storage of tools,

equipment, and PPE. Promptly report and document unsafe conditions or incidents, actively

participate in safety training and inspections, and support organizational safety initiatives as

directed by the Health and Safety Department;

• Foster customer satisfaction by maintaining professionalism, building strong relationships, and

ensuring prompt, accurate communication with clients, subcontractors, insurance adjustors and

other relevant stakeholders; and

• Any other reasonable duties as assigned.

3. Qualifications:

i. Required:

• Highschool Diploma/GED;
• Strong organizational skills with the ability to prioritize a diversified workload and meet deadlines

in a fast-paced environment;

• Ability to work independently or as a team, as required;
• Understanding of customer service principles and practices;
• Attention to detail and a keen sense of safeguarding other people’s property and information; and
• Valid driver’s license and ability to operate a motor vehicle per BELFOR’s Auto Policy.