Top Benefits
About the role
Are you passionate about customer experience, operational excellence, and the world of endurance sports? Join Näak and play a key role in supporting our B2B and B2C customers across Europe, the Middle East, and Africa. You’ll help us deliver best-in-class service, build meaningful client relationships, and optimize our sales processes – all while working with a purpose-driven, fast-paced team.
Your mission
As the EMEA Sales Operations & Customer Service Intern, you'll be at the heart of Näak’s growth in international markets. From managing customer requests to improving processes and supporting field operations, your goal is simple: deliver outstanding customer experience while supporting smooth commercial execution.
Responsibilities
- Be the go-to point of contact for our EMEA customers (retailers, distributors, and end consumers) via email, phone, chat, and social media
- Provide expert advice on our products and support clients with personalized solutions
- Manage operational follow-up of orders (tracking, delivery, returns, claims, special requests)
- Coordinate with internal teams (logistics, marketing, sales) and external partners to ensure seamless execution
- Monitor and report customer feedback to fuel continuous improvement
- Participate in weekly logistics and operations meetings
- Help prepare materials and logistics for trade shows and events – and represent Näak when needed
- Support customer reviews monitoring across marketplaces and partners' websites
- Proactively suggest ways to improve tools, workflows, and processes across sales and service
Who you are
- You're currently enrolled in a business, international trade, customer service or supply chain program
- You’re a strong communicator (written & spoken), in both French and English
- You're highly organized, curious, and a natural problem-solver
- You love working in fast-paced, team-oriented environments
- You’re comfortable juggling multiple tasks and managing priorities
- You’re passionate about sports, sustainability, and making a difference
- Bonus: You’ve already worked in customer service, retail, or logistics
- Double bonus: You run, ride or compete in endurance events – or want to!
Why join us?
- Be part of a passionate, impact-driven team in the endurance sports world
- Learn and grow in a dynamic startup environment
- Contribute to building a global brand with strong values and a unique mission
- Work in an office full of athletes, adventurers, and outdoor lovers
- Gain real ownership and make a tangible difference in your internship
Job details
- Location: Sillingy (74), FRANCE
- Start date: July 2025
- Type: Internship (full-time preferred) – 4 to 6 months
- Languages required: French & English
- Apply: Send your CV and a short message to jobs@naak.com
About Näak
****
At Näak, we’re reinventing sports nutrition by combining performance and sustainability. As a certified B Corp, we’re committed to creating the most efficient and eco-friendly fuel for endurance athletes worldwide. We believe that building a better future starts with people – that’s why we invest in passionate individuals who want to push limits and drive change.
About Näak
Created in Canada, Näak is on a mission to redefine endurance sports nutrition by offering the most efficient and sustainable fuel for endurance sports. Our commitment goes beyond performance – it's about preserving the environment and creating a positive impact for future generations. 🌟
Available in 500 stores across North America, Europe, and Asia, Näak brings sustainable performance nutrition to athletes worldwide. 🌎🏃♀️
Näak is the only endurance sports nutrition brand globally certified as a B-Corp. At Näak we prioritize social and environmental responsibility. We use sustainable plant-based and cricket-based proteins to minimize natural source use and pollution. Our commitment goes even further: we also used upcycled ingredients and sustainable packaging to reduce waste and minimize our environmental footprint. At Näak, our company culture prioritizes diversity, equity, and inclusion, ensuring everyone feels seen, heard, and valued. 🌱🦗
Connect with a community that values optimism, performance, diversity, equality, and environmental protection. At Näak, we believe that ultra distance is more than a race; it's a journey of self-discovery. 🤝
Ready for more stories, products, and adventures? Join the Näak community and let's fuel our passion for endurance sports while preserving the planet. 🚀
Top Benefits
About the role
Are you passionate about customer experience, operational excellence, and the world of endurance sports? Join Näak and play a key role in supporting our B2B and B2C customers across Europe, the Middle East, and Africa. You’ll help us deliver best-in-class service, build meaningful client relationships, and optimize our sales processes – all while working with a purpose-driven, fast-paced team.
Your mission
As the EMEA Sales Operations & Customer Service Intern, you'll be at the heart of Näak’s growth in international markets. From managing customer requests to improving processes and supporting field operations, your goal is simple: deliver outstanding customer experience while supporting smooth commercial execution.
Responsibilities
- Be the go-to point of contact for our EMEA customers (retailers, distributors, and end consumers) via email, phone, chat, and social media
- Provide expert advice on our products and support clients with personalized solutions
- Manage operational follow-up of orders (tracking, delivery, returns, claims, special requests)
- Coordinate with internal teams (logistics, marketing, sales) and external partners to ensure seamless execution
- Monitor and report customer feedback to fuel continuous improvement
- Participate in weekly logistics and operations meetings
- Help prepare materials and logistics for trade shows and events – and represent Näak when needed
- Support customer reviews monitoring across marketplaces and partners' websites
- Proactively suggest ways to improve tools, workflows, and processes across sales and service
Who you are
- You're currently enrolled in a business, international trade, customer service or supply chain program
- You’re a strong communicator (written & spoken), in both French and English
- You're highly organized, curious, and a natural problem-solver
- You love working in fast-paced, team-oriented environments
- You’re comfortable juggling multiple tasks and managing priorities
- You’re passionate about sports, sustainability, and making a difference
- Bonus: You’ve already worked in customer service, retail, or logistics
- Double bonus: You run, ride or compete in endurance events – or want to!
Why join us?
- Be part of a passionate, impact-driven team in the endurance sports world
- Learn and grow in a dynamic startup environment
- Contribute to building a global brand with strong values and a unique mission
- Work in an office full of athletes, adventurers, and outdoor lovers
- Gain real ownership and make a tangible difference in your internship
Job details
- Location: Sillingy (74), FRANCE
- Start date: July 2025
- Type: Internship (full-time preferred) – 4 to 6 months
- Languages required: French & English
- Apply: Send your CV and a short message to jobs@naak.com
About Näak
****
At Näak, we’re reinventing sports nutrition by combining performance and sustainability. As a certified B Corp, we’re committed to creating the most efficient and eco-friendly fuel for endurance athletes worldwide. We believe that building a better future starts with people – that’s why we invest in passionate individuals who want to push limits and drive change.
About Näak
Created in Canada, Näak is on a mission to redefine endurance sports nutrition by offering the most efficient and sustainable fuel for endurance sports. Our commitment goes beyond performance – it's about preserving the environment and creating a positive impact for future generations. 🌟
Available in 500 stores across North America, Europe, and Asia, Näak brings sustainable performance nutrition to athletes worldwide. 🌎🏃♀️
Näak is the only endurance sports nutrition brand globally certified as a B-Corp. At Näak we prioritize social and environmental responsibility. We use sustainable plant-based and cricket-based proteins to minimize natural source use and pollution. Our commitment goes even further: we also used upcycled ingredients and sustainable packaging to reduce waste and minimize our environmental footprint. At Näak, our company culture prioritizes diversity, equity, and inclusion, ensuring everyone feels seen, heard, and valued. 🌱🦗
Connect with a community that values optimism, performance, diversity, equality, and environmental protection. At Näak, we believe that ultra distance is more than a race; it's a journey of self-discovery. 🤝
Ready for more stories, products, and adventures? Join the Näak community and let's fuel our passion for endurance sports while preserving the planet. 🚀