administrative assistant
Top Benefits
About the role
Overview Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience 2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Transportation company
Responsibilities Tasks
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Perform data entry
- Provide customer service
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- Enterprise resource planning (ERP) software
- SharePoint
- Adobe Acrobat Reader
- Electronic mail
Technical terminology
- Business
Area of work experience
- Tourism
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
- Large workload
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Adaptability
- Accountability
- Dependability
- Due diligence
- Quick learner
Benefits Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Gratuities
Other Benefits
- Free parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
About Wilson's Group of Companies
The Wilson’s Group of Companies provides the complete solution for all of your transportation needs on Vancouver Island with services reaching BC, Alberta and the Pacific Northwest. Services include charter bus services to scheduled services including the airport shuttle and the cross-water connection between Victoria and Vancouver as well as sightseeing products including Sightseeing Victoria’s Gray Line Hop-On Hop-Off and the Butchart Gardens Express.
For all of your connections to and from Vancouver Island as well as your transportation needs while in Victoria, Wilson’s can find the right product or combination of products to best serve you.
A locally owned and operated business incorporated in 1980, we have a strong network of partners, a solid reputation for excellent service and a commitment to our community.
administrative assistant
Top Benefits
About the role
Overview Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience 2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Transportation company
Responsibilities Tasks
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Perform data entry
- Provide customer service
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- Enterprise resource planning (ERP) software
- SharePoint
- Adobe Acrobat Reader
- Electronic mail
Technical terminology
- Business
Area of work experience
- Tourism
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
- Large workload
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Adaptability
- Accountability
- Dependability
- Due diligence
- Quick learner
Benefits Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Gratuities
Other Benefits
- Free parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
About Wilson's Group of Companies
The Wilson’s Group of Companies provides the complete solution for all of your transportation needs on Vancouver Island with services reaching BC, Alberta and the Pacific Northwest. Services include charter bus services to scheduled services including the airport shuttle and the cross-water connection between Victoria and Vancouver as well as sightseeing products including Sightseeing Victoria’s Gray Line Hop-On Hop-Off and the Butchart Gardens Express.
For all of your connections to and from Vancouver Island as well as your transportation needs while in Victoria, Wilson’s can find the right product or combination of products to best serve you.
A locally owned and operated business incorporated in 1980, we have a strong network of partners, a solid reputation for excellent service and a commitment to our community.