We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills.

As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to perform service duties, hire new staff, train them, and create schedules that reflect the dynamic needs of the restaurant.

Restaurant Supervisor Responsibilities:

• Assist in the hiring and training of new employees as well as the continuous training of existing staff

• Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff

• Maintain high-quality food standards

• Oversee our kitchen staff’s compliance with all health code and sanitation requirements

• Provide exceptional customer service and lead staff to do the same

• Respond to customer complaints quickly and resolve them effectively

• Develop strategies for improving our customers’ dining experience

• Work with staff to project future needs for kitchen supplies, goods, and cleaning products.

• Maintain inventory of all needed supplies

• Identify methods our restaurant can use to cut waste, decrease costs, and improve profits

• Manage the work schedules of our restaurant’s staff

Restaurant Supervisor Requirements:

• Smart Serve Certification

• Food Handling Certification

• Previous supervisory experience in the hospitality industry

• Proven ability to work in a fast-paced setting

• Strong multi-tasking skills

• The physical ability to remain standing for long periods of time

• Exceptional organizational, communication, and customer service skills

• Strong managerial skills

Job Types: Full-time, Part-time, Permanent

Pay: $20.00-$25.00 per hour

Additional pay:

• Bonus pay
• Tips

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Store discount
• Vision care

Flexible language requirement:

• English not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays
• Monday to Friday
• Morning shift

Education:

• Secondary School (preferred)

Experience:

• Hospitality: 3 years (preferred)

Language:

• English (preferred)

Licence/Certification:

• Smart Serve (preferred)

Work Location: In person