Bilingual Customer Service Representative (French/English)
Top Benefits
About the role
Bilingual Customer Service Representative **Mississauga, ON
Position is fully on-site, Monday to Friday** Hours are from 7am - 3:30pm OR 7:30am - 4pm Who Are We? We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.
Why Are We Looking for You? We are proud to support our esteemed client in hiring a Bilingual Customer Service Representative for an exciting opportunity in the medical device industry. Our client is a leading innovator committed to enhancing patient care and improving health outcomes through cutting-edge solutions. With a workplace culture that thrives on collaboration, growth, and excellence, they foster a supportive environment where every team member is valued and empowered to contribute to their meaningful mission.
What’s In It for You?
- Competitive salary
- 100% employer-paid benefits from Day 1
- Monday to Friday daytime hours — no evenings, no weekends
- A positive, close-knit team culture
- Discount on company products
- Free onsite parking and easy access to public transit
What Will You Do?
- Support B2B customers by responding to inquiries and order status updates.
- Contact customers directly to resolve discrepancies or clarify order issues.
- Use Salesforce and other tools to manage customer data and updates. Assist with rush orders and provide prompt resolutions.
- Communicate with French-speaking customers and translate details for internal teams as needed.
What Do You Bring?
- High school diploma required; post-secondary education is an asset
- Bilingual in English and French
- Strong communication and interpersonal skills
- A team-first attitude with a passion for customer service
- 1+ year of experience in a call center or customer service role
- Customer-centric mindset with attention to detail
Ready to join a company that’s making a real difference in healthcare while working with a team that truly values you? Apply now!
We thank all applicants for their interest. Please note that only candidates selected for an interview will be contacted.
#MT1
About MT Talent Solutions Inc.
MT Talent Solutions specializes in providing a holistic approach to recruiting, by ensuring that the right chemistry exists between the candidate and the employer in order to form a long-lasting relationship. This holistic approach in recruitment focuses not only on candidates’ skills and experience, but the candidate as a whole.
With a combined 50+ years of experience in both agency recruitment as well as corporate Human Resources, the MT Talent Team are seasoned professionals that both have high placement and strong retention records.
At MT Talent Solutions, we make it our mission to ensure an excellent experience for candidates and clients. We pride ourselves on being your total recruitment partner.
Bilingual Customer Service Representative (French/English)
Top Benefits
About the role
Bilingual Customer Service Representative **Mississauga, ON
Position is fully on-site, Monday to Friday** Hours are from 7am - 3:30pm OR 7:30am - 4pm Who Are We? We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.
Why Are We Looking for You? We are proud to support our esteemed client in hiring a Bilingual Customer Service Representative for an exciting opportunity in the medical device industry. Our client is a leading innovator committed to enhancing patient care and improving health outcomes through cutting-edge solutions. With a workplace culture that thrives on collaboration, growth, and excellence, they foster a supportive environment where every team member is valued and empowered to contribute to their meaningful mission.
What’s In It for You?
- Competitive salary
- 100% employer-paid benefits from Day 1
- Monday to Friday daytime hours — no evenings, no weekends
- A positive, close-knit team culture
- Discount on company products
- Free onsite parking and easy access to public transit
What Will You Do?
- Support B2B customers by responding to inquiries and order status updates.
- Contact customers directly to resolve discrepancies or clarify order issues.
- Use Salesforce and other tools to manage customer data and updates. Assist with rush orders and provide prompt resolutions.
- Communicate with French-speaking customers and translate details for internal teams as needed.
What Do You Bring?
- High school diploma required; post-secondary education is an asset
- Bilingual in English and French
- Strong communication and interpersonal skills
- A team-first attitude with a passion for customer service
- 1+ year of experience in a call center or customer service role
- Customer-centric mindset with attention to detail
Ready to join a company that’s making a real difference in healthcare while working with a team that truly values you? Apply now!
We thank all applicants for their interest. Please note that only candidates selected for an interview will be contacted.
#MT1
About MT Talent Solutions Inc.
MT Talent Solutions specializes in providing a holistic approach to recruiting, by ensuring that the right chemistry exists between the candidate and the employer in order to form a long-lasting relationship. This holistic approach in recruitment focuses not only on candidates’ skills and experience, but the candidate as a whole.
With a combined 50+ years of experience in both agency recruitment as well as corporate Human Resources, the MT Talent Team are seasoned professionals that both have high placement and strong retention records.
At MT Talent Solutions, we make it our mission to ensure an excellent experience for candidates and clients. We pride ourselves on being your total recruitment partner.