Crane Technical Service Manager
Top Benefits
About the role
Oakville ON $56.50/hr About Us STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs
THE ROLE The Technical Service Manager for Crane Technicians is responsible for overseeing the technical service operations related to crane maintenance, repair, and support. This role involves leading a team of crane technicians, coordinating projects, ensuring compliance with safety regulations, and providing technical expertise to resolve complex issues, acting as a coach and mentor for technicians by providing onsite, hands-on training.
ADVANTAGES
- Great starting pay of $56.50/hour
- Day shift Monday to Friday
- Permanent position based out of Oakville or travelling through the surrounding regio
- Fantastic team of people that you get to work with
- Great benefits- RRSP matching, medical, and dental
- Tool and safety boot allowance
- Company events, great culture, and working conditions
Responsibilities
- Coach and mentor crane technicians through onsite, hands-on training.
- Provide expert support during complex troubleshooting and repairs.
- Perform crane service tasks on-site, including emergency on-call duties.
- Help assign technicians to jobs based on skills and workload.
- Monitor job progress and coordinate with management to meet budget and timeline goals.
- Take part in regular 1:1 meetings with the Service Manager.
- Support team motivation and assist with disciplinary actions when needed.
- Build and maintain strong customer relationships.
- Support sales by helping estimators with quotes and inspection follow-ups.
- Conduct site visits to gather details for project quotes.
- Follow up with customers for Purchase Orders and create work orders.
- Provide clear scopes of work for technicians and clients.
- Stay informed on industry trends and best practices.
- Help develop standardized service procedures.
- Enforce health and safety regulations and company policies.
- Maintain a clean, safe, and hazard-free work environment.
- Practice and promote proper ergonomics and safe equipment use.
Requirements
- Minimum 3 years of experience in a similar role
- Previous experience with overhead (O/H) cranes is required
- Strong technical expertise in crane systems and equipment
- Excellent problem-solving skills and ability to work well under pressure
- Intermediate computer proficiency, including Microsoft Office
- Strong leadership abilities to manage and motivate teams effectively
- Clear and confident communication skills, both verbal and written
- Strong interpersonal skills for working with customers and internal teams
- Willingness to travel for on-site service visits and inspections
- Available for emergency service calls outside of regular hours
- Valid driver's license with a clean driving record
** #INDSTRIVEON** ****
About STRIVE Recruitment Inc.
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs.
Crane Technical Service Manager
Top Benefits
About the role
Oakville ON $56.50/hr About Us STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs
THE ROLE The Technical Service Manager for Crane Technicians is responsible for overseeing the technical service operations related to crane maintenance, repair, and support. This role involves leading a team of crane technicians, coordinating projects, ensuring compliance with safety regulations, and providing technical expertise to resolve complex issues, acting as a coach and mentor for technicians by providing onsite, hands-on training.
ADVANTAGES
- Great starting pay of $56.50/hour
- Day shift Monday to Friday
- Permanent position based out of Oakville or travelling through the surrounding regio
- Fantastic team of people that you get to work with
- Great benefits- RRSP matching, medical, and dental
- Tool and safety boot allowance
- Company events, great culture, and working conditions
Responsibilities
- Coach and mentor crane technicians through onsite, hands-on training.
- Provide expert support during complex troubleshooting and repairs.
- Perform crane service tasks on-site, including emergency on-call duties.
- Help assign technicians to jobs based on skills and workload.
- Monitor job progress and coordinate with management to meet budget and timeline goals.
- Take part in regular 1:1 meetings with the Service Manager.
- Support team motivation and assist with disciplinary actions when needed.
- Build and maintain strong customer relationships.
- Support sales by helping estimators with quotes and inspection follow-ups.
- Conduct site visits to gather details for project quotes.
- Follow up with customers for Purchase Orders and create work orders.
- Provide clear scopes of work for technicians and clients.
- Stay informed on industry trends and best practices.
- Help develop standardized service procedures.
- Enforce health and safety regulations and company policies.
- Maintain a clean, safe, and hazard-free work environment.
- Practice and promote proper ergonomics and safe equipment use.
Requirements
- Minimum 3 years of experience in a similar role
- Previous experience with overhead (O/H) cranes is required
- Strong technical expertise in crane systems and equipment
- Excellent problem-solving skills and ability to work well under pressure
- Intermediate computer proficiency, including Microsoft Office
- Strong leadership abilities to manage and motivate teams effectively
- Clear and confident communication skills, both verbal and written
- Strong interpersonal skills for working with customers and internal teams
- Willingness to travel for on-site service visits and inspections
- Available for emergency service calls outside of regular hours
- Valid driver's license with a clean driving record
** #INDSTRIVEON** ****
About STRIVE Recruitment Inc.
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs.