About Us:

We are a dynamic and growing credit union with 11 locations across Southwestern Ontario, committed to providing exceptional financial services to our members.

We believe we have the best team in the business due to our leadership philosophy of excellence, and team development. With our full spectrum of investment, credit, and general banking instruments, our team can build the solution that is best for our customers; and since our customers are also our shareholders, this will always be our business objective!

Mainstreet Credit Union is actively seeking an experienced Commercial and Agricultural Account Manager to join our growing team!

Why Join Our Team?

At Mainstreet we believe in investing in you – whether it is our employees or our incredible members. At Mainstreet we are committed to providing exceptional service, advice and improving and making a difference in the lives of our members.

Mainstreet offers its employees:

• Work-life balance and flexible work arrangements
• Opportunities for training and advancement
• Generous salary, vacation and benefits (Mainstreet is a Living Wage employer)
• Opportunity to work at a values-based cooperative

Our Values:

Personalized:  High quality personalized advice with flexible solutions.

Supported : Highly responsive through empowered professionals.

Known : Meaningful impact and connected to community.

Easy:  Easy and in the way our members prefer.\

The Role:

Job Title: Commercial & Agricultural Account Manager

Salary Range: $75,569.00 - $103,907.00  (commensurate with experience)

Job Function:

Responsible for the business development and management of the commercial and agriculture portfolios in the region

Manage a portfolio of businesses with lending needs within their region, involving annual review of the risk and profitability of each member’s account; monitor problem accounts and plans to minimize risk

Build relationships with existing members; network with external business organizations and individuals to generate new business

Receive and analyze financial and personal net worth statements; calculate debt servicing capacity; negotiate terms and conditions of loans

Identify and pursue opportunities to promote other business services and non-credit products; review current portfolio to ensure clients have proper banking products

Grant commercial and agriculture loans, mortgages and operating lines of credit for business purposes within lending limits; submit recommendations for credit to the Chief Experience Officer

Provide direction to Lending Administration staff

Support actions to improve the growth and development of the loan portfolio

Support Branch Managers in obtaining new business opportunities

Work with the Director of Commercial & Agricultural Experience to prepare budget objectives, monitor and coordinate activities to achieve budget objectives and profitability

Duties and Responsibilities:

• Develop and maintain an expert knowledge of commercial and agricultural lending policies and procedures, lending reports, and related/developing technology
• Monitor the competitive environment for product and delivery trends; stay current with competitive product trends and emerging technologies
• Act as a key advisor to Branch Managers and Financial Advisors in order to support existing and new commercial or agriculture member relationships
• Analyze loan requests using established lending criteria to safeguard member deposits and the viability of the Credit Union while supporting growth objectives
• Ensure necessary regulatory and compliance guidelines and measures are followed
• Collect and compile information and analyze financial statements to assess credit worthiness
• Review commercial overdraft report daily, and take appropriate action where required; deal effectively with commercial overdrafts and delinquency
• Process syndicated loan applications as requested
• Monitor and update the commercial member watch list and make suggestions for action as feel appropriate
• Conduct reviews of commercial accounts, including margining as required
• Review lending reports and take corrective action as required
• Ensure a proactive approach is taken in order to retain current business
• Ensure documentation is in compliance with commercial loan policies and procedures
• Perform other duties as assigned

Qualifications:

• Achievement of Credit Union (or equivalent) lending courses in commercial and agricultural lending
• University Degree or work equivalency
• Thorough understanding of commercial and agricultural credit
• Display exceptional interpersonal skills by demonstrating approachability, trustworthiness, flexibility and a strong work and service ethic
• Proven relationship management and sales effectiveness skill, able to identify member needs and match appropriate solutions
• Understanding of markets and trends in the industry
• Demonstrate results orientation in both sales and service
• Thorough understanding of the Credit Union’s business strategies
• Thorough understanding of the Credit Union’s products and services
• Committed to continuous personal improvement

Join Mainstreet Credit Union and be part of a workplace that values diversity, promotes equity, and fosters inclusion. We actively seek diverse perspectives, ensure equal opportunities for all, and cultivate a culture where every individual feels valued. Our commitment to continuous learning ensures an environment where everyone can thrive.

Mainstreet Credit Union is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences. Accommodation is available upon request for candidates taking part in all aspects of the selection process.

NOTE:

• This posting is for an existing vacancy.
• AI in use for assessment of application compatibility.