Administrator, Support Centre Canada
About the role
The Administrator, Canada Support Centre is a full-time position responsible for both providing staff administrative support and day-to-day management of the Canadian Support Centre. This position will report directly to the Sr. Principal Program Lead, Talent.
Responsibilities Key responsibilities of this role include, but are not necessarily limited to:
Staff Administrative Support
- Complete various administrative tasks and projects, as needed.
- Answer, screen and return emails/calls to others on various matters.
- Provide ad hoc logistics planning and preparation for events, meetings, and other activities.
- Coordinate and sometimes participate in hosting Operator Visits, International visitors and guests.
- Support Leadership Development (LDP), New Restaurant (NRO), Company Operated Restaurant (COR) scheduling, planning and coordination.
- Provide support, as needed to the Support Centre Staff team with coordination, planning and scheduling.
Support Centre Management
- Day to day office management responsibilities, including, managing office supplies, overseeing the maintenance of office equipment, organizing and distributing incoming and outgoing mail and tasks related to ensuring an engaging, productive and safe work environment.
- Act as a liaison with the building property manager.
- Participate in and support our health and safety initiatives.
- Act as a brand ambassador and show a high level of care to any visitors of the Canada Support Centre
Minimum Qualifications Minimum 3 years of office management or administrative support experience
Preferred Qualifications
- Proficient with Microsoft Office Applications (must have high-level of proficiency with Outlook, including calendaring).
- Experience with various technology platforms and aptitude to learn new software.
- Strong self-starter with superior follow-through, project management and organizational skills.
- Maintain the confidentiality of information and exercise discretion in interactions with Staff, Operators and third parties.
- Ability to work autonomously with a high level of initiative, independent judgment, and attention to detail.
- Strong verbal and written communication skills.
- Ability to be flexible and adapt to changing environments.
- Ability to juggle multiple tasks and identify and set priorities with a limited degree of supervision.
- Ability to support a wide spectrum of individuals and work styles, and manage a high volume of matters, with a limited degree of supervision.
- Ability to discern needed improvements, communicate recommendations or solutions and adapt procedures and processes to effectively complete projects and meet team goals/requirements.
Minimum Years Of Experience 3
Travel Requirements 5%
Required Level Of Education Technical Diploma
Preferred Level Of Education Bachelor's Degree
About Chick-fil-A Restaurants
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by independent Owner-Operators in more than 3,000 restaurants across the United States, Canada, and Puerto Rico. Chick-fil-A Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. For their Team Members, Chick-fil-A Operators are committed to providing a welcoming and supportive culture, personal and professional growth opportunities, and the flexibility to thrive inside and outside of work. Chick-fil-A, Inc. is a family-owned and privately held company that was founded in 1967 by S. Truett Cathy.
Administrator, Support Centre Canada
About the role
The Administrator, Canada Support Centre is a full-time position responsible for both providing staff administrative support and day-to-day management of the Canadian Support Centre. This position will report directly to the Sr. Principal Program Lead, Talent.
Responsibilities Key responsibilities of this role include, but are not necessarily limited to:
Staff Administrative Support
- Complete various administrative tasks and projects, as needed.
- Answer, screen and return emails/calls to others on various matters.
- Provide ad hoc logistics planning and preparation for events, meetings, and other activities.
- Coordinate and sometimes participate in hosting Operator Visits, International visitors and guests.
- Support Leadership Development (LDP), New Restaurant (NRO), Company Operated Restaurant (COR) scheduling, planning and coordination.
- Provide support, as needed to the Support Centre Staff team with coordination, planning and scheduling.
Support Centre Management
- Day to day office management responsibilities, including, managing office supplies, overseeing the maintenance of office equipment, organizing and distributing incoming and outgoing mail and tasks related to ensuring an engaging, productive and safe work environment.
- Act as a liaison with the building property manager.
- Participate in and support our health and safety initiatives.
- Act as a brand ambassador and show a high level of care to any visitors of the Canada Support Centre
Minimum Qualifications Minimum 3 years of office management or administrative support experience
Preferred Qualifications
- Proficient with Microsoft Office Applications (must have high-level of proficiency with Outlook, including calendaring).
- Experience with various technology platforms and aptitude to learn new software.
- Strong self-starter with superior follow-through, project management and organizational skills.
- Maintain the confidentiality of information and exercise discretion in interactions with Staff, Operators and third parties.
- Ability to work autonomously with a high level of initiative, independent judgment, and attention to detail.
- Strong verbal and written communication skills.
- Ability to be flexible and adapt to changing environments.
- Ability to juggle multiple tasks and identify and set priorities with a limited degree of supervision.
- Ability to support a wide spectrum of individuals and work styles, and manage a high volume of matters, with a limited degree of supervision.
- Ability to discern needed improvements, communicate recommendations or solutions and adapt procedures and processes to effectively complete projects and meet team goals/requirements.
Minimum Years Of Experience 3
Travel Requirements 5%
Required Level Of Education Technical Diploma
Preferred Level Of Education Bachelor's Degree
About Chick-fil-A Restaurants
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by independent Owner-Operators in more than 3,000 restaurants across the United States, Canada, and Puerto Rico. Chick-fil-A Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. For their Team Members, Chick-fil-A Operators are committed to providing a welcoming and supportive culture, personal and professional growth opportunities, and the flexibility to thrive inside and outside of work. Chick-fil-A, Inc. is a family-owned and privately held company that was founded in 1967 by S. Truett Cathy.