Description

Join the Armour Team Today!
Why This Role Matters:
As a Trip Assistant, you're not just helping freight move — you’re the behind-the-scenes hero keeping our operations running smoothly across road, rail, and sea. If you thrive in a fast-paced environment, love solving problems on the fly, and want to play a vital role in connecting people and products across the country, this role is for you.

What You’ll Do:
You’ll be the heartbeat of multimodal transit planning, working closely with drivers, terminals, and key partners like Oceanex, CN, and CP to ensure everything stays on track. From real-time shipment tracking to making sure our drivers have everything they need to succeed, you’ll tackle operational challenges head-on and help deliver excellence every step of the way.

Key Responsibilities:

• Keep safety and operational procedures top of mind in all you do

• Collaborate with business partners and customers to keep freight moving

• Maximize equipment use and avoid unnecessary costs through smart planning

• Support multimodal transit across trucks, vessels, and rails

• Help plan cost-effective, efficient transit routes

• Keep drivers informed and equipped with all paperwork and trip details

• Track shipments, troubleshoot delays, and work with carriers to keep things moving

• Take care of admin tasks like billing, RV creation, and reporting

• Identify opportunities to improve and share them with the team

• Jump into meetings, training, and team huddles to stay aligned

• Help plan driver vacation coverage and update leadership on transit visibility

• Support the Multimodal Operations Manager as business needs evolve

What You Bring to the Table:

• Strong analytical and problem-solving skills

• Confidence in making decisions and handling changing priorities

• Solid time management and multitasking abilities

• A proactive mindset and strong attention to detail

• Ability to communicate clearly with drivers, customers, and internal teams

What It’s Like to Work Here:

• Fast-paced, high-impact environment where every day is different

• Flexible shift work to keep things fresh and cover operational needs

• Frequent communication via email, phone, and satellite systems

• Supportive team culture that values ideas, ownership, and continuous improvement

Bonus Points If You Have:

• Dispatch experience and knowledge of TruckMate (an asset)

• Strong Microsoft Office skills, especially Excel

• Confident computer skills and fast typing

Be Part of Something Bigger
This isn’t just another operations job — it’s your chance to be part of a hardworking, collaborative team that plays a key role in keeping supply chains moving. If you’re ready to roll up your sleeves and make an impact, we’d love to hear from you!