Top Benefits
About the role
Job Summary Job Description What is the opportunity? The RBC Dominion Securities Management team located in Burlington is looking for a Branch Operations Supervisor to join their team! The Branch Operations Supervisor provides supervision over the Branch Operations, including an increased level of responsibility in oversight for internal controls with the Branch Management team. High level on involvement in audit and implementation of regulatory policy and procedural rules and regulations.
This role will also work closely with the branch management team and the branch advisors teams to support technology related needs. These support needs will likely include fixing issues, installation or replacement of technology, hardware and applications.
What will you do?
- Responsible for oversight and processing of all branch cash transactions, including cheques, Bankwires and for processing physical securities
- Ensure Branch and Cage reports are prepared, printed, reviewed (where assigned), distributed and/or presented to Branch Management for review. May review/sign off on some reports prior to submitting to the BM team for final sign off
- Ensure the Branch Operations team executes the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controls
- Oversight of account opening approvals, this includes reviewing documentation, spotting errors, coaching branch staff on proper procedures
- Oversight of account opening approvals, this includes reviewing documentation, spotting errors, coaching branch staff on proper procedures
- Assisting with participation in Branch Support Staff meetings to review and educate on Branch Operations updates, common errors and best practices
- System Access: Manage & coordinate system access requests (new, change, remove), new employee onboarding, complete yearly control and application risk audit attestations
- Proactive communication with branch staff to assess any support, including walking around to speak with branch staff in person. Participate in monthly technology conference calls and quarterly operation/admin meetings, sharing ideas and providing feedback
What do you need to succeed? Must Have
- Meticulous attention to detail and excellent time management skills
- Exceptional written and verbal communication skills in
- A professional approach to all situations to create a positive working environment
- Ability to complete duties independently seeking out own answers and solutions
Nice to Have
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Experience in the securities industry is an asset
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills Critical Thinking, Data Administration, Detail-Oriented, Groupware Administration, Insurance Policies, Insurance Regulatory Law, Office Tools, System Applications, Teamwork, Web-based Facilities and Tools
Additional Job Details Address: 4475 NORTH SERVICE RD:BURLINGTON
City: BURLINGTON
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: WEALTH MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2025-06-19
Application Deadline: 2025-07-04
Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>
About RBC Dominion Securities
At RBC Dominion Securities, our vision is simple: to always earn the right to be our clients’ first choice for wealth management services. We know that to achieve this vision, we must invest in our business and ensure our advisors have access to best-in-class tools and resources.
For more than a century, we have helped individuals, families, businesses, charitable foundations, and other organizations build on and preserve their wealth through sound financial planning, trusted investment advice and unparalleled wealth management solutions. We are committed to providing advisors with the tools and support needed to scale their business. It’s why today, RBC Dominion Securities is one of Canada’s leading full-service investment and wealth management firms.
RBC Dominion valeurs mobilières a une vision simple : toujours mériter le privilège d’être le premier choix de ses clients pour la gestion de leur patrimoine. Pour ce faire, nous savons qu’il faut investir dans nos activités et veiller à ce que nos conseillers aient accès à des outils et à des ressources de pointe.
Depuis plus de cent ans, nous aidons les particuliers, les familles, les entreprises, les fondations de bienfaisance et d’autres organisations à constituer un patrimoine et à le préserver grâce à une planification financière judicieuse, à des conseils de placement fiables et à des solutions de gestion de patrimoine sans pareilles. Nous nous faisons un devoir de fournir aux conseillers les outils et le soutien dont ils ont besoin pour augmenter leur volume d’affaires. C’est pourquoi RBC Dominion valeurs mobilières fait aujourd’hui partie des plus grandes sociétés de gestion de patrimoine et de placements à service complet du Canada.
https://www.rbcds.com/en/about-us/
For information about our legal terms of use, please visit www.rbc.com/legal/#social_media.
Top Benefits
About the role
Job Summary Job Description What is the opportunity? The RBC Dominion Securities Management team located in Burlington is looking for a Branch Operations Supervisor to join their team! The Branch Operations Supervisor provides supervision over the Branch Operations, including an increased level of responsibility in oversight for internal controls with the Branch Management team. High level on involvement in audit and implementation of regulatory policy and procedural rules and regulations.
This role will also work closely with the branch management team and the branch advisors teams to support technology related needs. These support needs will likely include fixing issues, installation or replacement of technology, hardware and applications.
What will you do?
- Responsible for oversight and processing of all branch cash transactions, including cheques, Bankwires and for processing physical securities
- Ensure Branch and Cage reports are prepared, printed, reviewed (where assigned), distributed and/or presented to Branch Management for review. May review/sign off on some reports prior to submitting to the BM team for final sign off
- Ensure the Branch Operations team executes the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controls
- Oversight of account opening approvals, this includes reviewing documentation, spotting errors, coaching branch staff on proper procedures
- Oversight of account opening approvals, this includes reviewing documentation, spotting errors, coaching branch staff on proper procedures
- Assisting with participation in Branch Support Staff meetings to review and educate on Branch Operations updates, common errors and best practices
- System Access: Manage & coordinate system access requests (new, change, remove), new employee onboarding, complete yearly control and application risk audit attestations
- Proactive communication with branch staff to assess any support, including walking around to speak with branch staff in person. Participate in monthly technology conference calls and quarterly operation/admin meetings, sharing ideas and providing feedback
What do you need to succeed? Must Have
- Meticulous attention to detail and excellent time management skills
- Exceptional written and verbal communication skills in
- A professional approach to all situations to create a positive working environment
- Ability to complete duties independently seeking out own answers and solutions
Nice to Have
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Experience in the securities industry is an asset
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills Critical Thinking, Data Administration, Detail-Oriented, Groupware Administration, Insurance Policies, Insurance Regulatory Law, Office Tools, System Applications, Teamwork, Web-based Facilities and Tools
Additional Job Details Address: 4475 NORTH SERVICE RD:BURLINGTON
City: BURLINGTON
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: WEALTH MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2025-06-19
Application Deadline: 2025-07-04
Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>
About RBC Dominion Securities
At RBC Dominion Securities, our vision is simple: to always earn the right to be our clients’ first choice for wealth management services. We know that to achieve this vision, we must invest in our business and ensure our advisors have access to best-in-class tools and resources.
For more than a century, we have helped individuals, families, businesses, charitable foundations, and other organizations build on and preserve their wealth through sound financial planning, trusted investment advice and unparalleled wealth management solutions. We are committed to providing advisors with the tools and support needed to scale their business. It’s why today, RBC Dominion Securities is one of Canada’s leading full-service investment and wealth management firms.
RBC Dominion valeurs mobilières a une vision simple : toujours mériter le privilège d’être le premier choix de ses clients pour la gestion de leur patrimoine. Pour ce faire, nous savons qu’il faut investir dans nos activités et veiller à ce que nos conseillers aient accès à des outils et à des ressources de pointe.
Depuis plus de cent ans, nous aidons les particuliers, les familles, les entreprises, les fondations de bienfaisance et d’autres organisations à constituer un patrimoine et à le préserver grâce à une planification financière judicieuse, à des conseils de placement fiables et à des solutions de gestion de patrimoine sans pareilles. Nous nous faisons un devoir de fournir aux conseillers les outils et le soutien dont ils ont besoin pour augmenter leur volume d’affaires. C’est pourquoi RBC Dominion valeurs mobilières fait aujourd’hui partie des plus grandes sociétés de gestion de patrimoine et de placements à service complet du Canada.
https://www.rbcds.com/en/about-us/
For information about our legal terms of use, please visit www.rbc.com/legal/#social_media.