Medical Travel Officer
Top Benefits
About the role
Department Information
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
Job Information
This position is located in Inuvik and reports to the Supervisor of Medical Travel. The incumbent is responsible for the interpretation of medical travel benefit entitlements for all patients and escorts that arrive, stay and depart Inuvik. He/she must communicate and explain these benefits to their clients and other interested and inquiring parties such health professionals, service providers, etc. while maintaining strict patient confidentiality.
The incumbent initiates the medical travel documents, dispatches and is responsible for the tracking and recording of all emergency medical evacuations from various communities in the
Northwest Territories arriving in Inuvik or for those departing for points south, during normal government business hours. Emergency department - Beaufort Delta Region provide this service after normal business hours but documentation is provided to the medical travel unit in Inuvik. The incumbents are responsible for the verification of these documents the next business day. Emergency evacuations processed can range from 30-35 per month and are in excess of 400 annually. These documents serve as the official documents utilized in any medical investigation if required.
The incumbent receives and processes all notices for patients and escorts arriving in Inuvik from all communities in the Beaufort Delta Region and Sahtu Region and ensures all ground transportation and accommodation arrangements are made prior to their arrival. He/she coordinates any travel required beyond Inuvik and arranges for the traveler (s) return to their home community from Inuvik. He/she initiates, coordinates and processes all medical travel and related documents for non-urgent (scheduled) medical travel for the residents of Inuvik. The number of referrals processed per month is in excess of 400 for the NWT. Each referral generates 3-8 phone calls, faxes or inquiries.
Typically, the above qualifications would be attained by:
The completion of grade 12 and 2-3 year experience working directly with the public in Healthcare or travel industry.
Equivalencies may include but are not limited to:
Office Administration Certificate and one year experience working directly with the public in the healthcare or travel industry
GNWT Inquiries
Inquiries Only:
Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
1st FLOOR ALEX MOSES GREENLAND BUILDING
BOX 1869
INUVIK, NT X0E 0T0
Tel (867) 678-8071 Ext 15644
Fax (867) 678-6620
jobsinuvik@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
About Government of the Northwest Territories
About the GNWT
The GNWT employs approximately 4,800 employees who provide programs and services for close to 44,000 residents. The size of our workforce allows our employees to champion projects that are acted upon to make a difference in communities. The ability to make a difference empowers our employees and allows them the freedom to work on projects that are meaningful. Our 33 communities are welcoming and friendly; it is not surprising that many of your colleagues may become lifelong friends.
Medical Travel Officer
Top Benefits
About the role
Department Information
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
Job Information
This position is located in Inuvik and reports to the Supervisor of Medical Travel. The incumbent is responsible for the interpretation of medical travel benefit entitlements for all patients and escorts that arrive, stay and depart Inuvik. He/she must communicate and explain these benefits to their clients and other interested and inquiring parties such health professionals, service providers, etc. while maintaining strict patient confidentiality.
The incumbent initiates the medical travel documents, dispatches and is responsible for the tracking and recording of all emergency medical evacuations from various communities in the
Northwest Territories arriving in Inuvik or for those departing for points south, during normal government business hours. Emergency department - Beaufort Delta Region provide this service after normal business hours but documentation is provided to the medical travel unit in Inuvik. The incumbents are responsible for the verification of these documents the next business day. Emergency evacuations processed can range from 30-35 per month and are in excess of 400 annually. These documents serve as the official documents utilized in any medical investigation if required.
The incumbent receives and processes all notices for patients and escorts arriving in Inuvik from all communities in the Beaufort Delta Region and Sahtu Region and ensures all ground transportation and accommodation arrangements are made prior to their arrival. He/she coordinates any travel required beyond Inuvik and arranges for the traveler (s) return to their home community from Inuvik. He/she initiates, coordinates and processes all medical travel and related documents for non-urgent (scheduled) medical travel for the residents of Inuvik. The number of referrals processed per month is in excess of 400 for the NWT. Each referral generates 3-8 phone calls, faxes or inquiries.
Typically, the above qualifications would be attained by:
The completion of grade 12 and 2-3 year experience working directly with the public in Healthcare or travel industry.
Equivalencies may include but are not limited to:
Office Administration Certificate and one year experience working directly with the public in the healthcare or travel industry
GNWT Inquiries
Inquiries Only:
Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
1st FLOOR ALEX MOSES GREENLAND BUILDING
BOX 1869
INUVIK, NT X0E 0T0
Tel (867) 678-8071 Ext 15644
Fax (867) 678-6620
jobsinuvik@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
About Government of the Northwest Territories
About the GNWT
The GNWT employs approximately 4,800 employees who provide programs and services for close to 44,000 residents. The size of our workforce allows our employees to champion projects that are acted upon to make a difference in communities. The ability to make a difference empowers our employees and allows them the freedom to work on projects that are meaningful. Our 33 communities are welcoming and friendly; it is not surprising that many of your colleagues may become lifelong friends.