We are looking for a collaborative, people-focused, and adaptable Senior Manager to support a portfolio of licensed child care and camp programs across the Southern Interior of BC. This role is key to advancing our strategic goals, ensuring program quality, and contributing to a strong, values-driven leadership culture.

As part of the Child Care leadership team, you will work closely with a team of senior managers, contributing to a collaborative and supportive environment where ideas are shared, challenges are addressed together, and successes are celebrated. You’ll provide coaching and operational guidance to managers and supervisors, helping them grow as leaders and ensuring that programs reflect YMCA values of respect, honestly, responsibility, caring, and belonging.

You’ll also support licensing compliance across the portfolio—including assisting with licensing requirements and processes involved in the development of future sites—to ensure high-quality, licensed care environments.

This role requires the ability to oversee child care locations in Penticton, Kelowna, Lake Country, and other areas across the Southern Interior of BC.

If the following sounds like meaningful work, then this job might be for you!

• Responsible for the overall budget management for a revenue size of $2 Million+ in addition implements best business practices within the division
• Oversees departmental operations and creating a positive work environment where employees feel empowered, valued, and excited
• Implements and meets the strategic commitments and targets set in the child care division’s and association annual operating plan and budget
• Entails obtaining financial goals such as revenue generation and investment in child care services, community engagement, other special projects, while ensuring the programs operate efficiently while meeting quality control and contractual obligations.
• Ensures new staff and child care supervisors/managers are trained with new business systems and procedures that pertain to their work and to aid in the overall business practices in the CC division
• Provides strategic leadership to the Child Care division; is responsible for guiding, coaching, and ensuring achievement of strategic objectives.
• Develops staff towards their career goals with regarding the internal and external training opportunities
• Provides support to managers/supervisors regarding staff/parenting issues – empowering them to use Courageous Conversation training
• Knowledge of Child Care Licensing regulations and ability to train staff with this knowledge
• May support licensing applications and operations as required leading up to and including the successful opening of the site
• Supports and leading in the opening of new Child Care locations in Penticton and Kelowna
• Responsible for negotiating solutions and contractual terms with community partners, such as Okanagan College and School Districts.
• Provides leadership on funding proposals; writes and submits on behalf of the Association to support and further philanthropy of the YMCA of Southern Interior BC
• Responsible for the Child Care division’s overall compliance with contracts, provincial legislation, and licensing requirements
• Adheres with applicable YMCA Policy and Procedures, Child care facility regulations, child protection and safeguarding, legal requirements and YMCA Playing to Learn & Healthy Child Development curriculum standards.
• Ensures child care staff closely follow Healthy Child Development, YMCA Play to Learn and A Place to Connect curriculum and quality of programming is at the forefront
• Takes a high degree of initiative; develops new ideas and recommends new processes to improve quality and delivery of Child Care throughout the Association.
• Faces multiple demands and deadlines while providing ongoing support to Managers, administrator, and Staff within the division, dealing with day-to-day interruptions from the strategic initiatives.
• Participates in YMCA of Southern Interior BC philanthropic opportunities through volunteerism initiatives.

We’d love to hear from people with:

• Minimum 3 years of experience in people management, preferably within the community/social services sector that also includes budgetary/fiscal management.
• Demonstrated ability to make sound judgements and decisions; effective prioritizing and problem-solving skills and strong business writing skills
• Ability to be flexible, adaptable and multi-task in high demand environment
• High degree of independence and initiative within a team environment
• Can work to achieve strategic goals through operational planning
• Drivers license is required (mileage is compensated). This position does require travel between Penticton, Kelowna, and Lake Country child care locations.
• Has or willing to obtain Class 4 and ability to train staff towards license
• Strong knowledge of child growth and development, family relations and family centered practices
• Experience in full cycle recruitment process and development of key staff
• Exceptional interpersonal, communication and conflict resolution skills
• Current Early Childhood Education and Infant Toddler or Special Needs certification and valid BC ECE License to Practice
• In addition to the bringing a commitment to the YMCA vision & values the following experience competencies are required, commitment to organization and values, leadership, coaching and development, mentorship, service orientation, relationship building, communication and vision for change management.

Competencies:

• Commitment to Mission, Vision and Values : Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, and values of the YMCA of Southern Interior BC.
• Service Orientated : Deliberately identifies and creates opportunities to enhance each and every individual's YMCA experience. Creates action plans to resolve any service gap areas.
• Relationship Building and Collaboration : Builds positive interactions, listens attentively, and communicates effectively to create an open communication environment. Share information, best practices, and resources with colleagues.

Compensation:

• Full Time Maternity Leave Position until December 2026
• $61,734.40 annual salary plus ECE-WE $6/hr if applicable
• Up to 3 weeks paid vacation
• 12 paid wellness days
• 5 paid family responsibility days for family members
• Extended health and dental
• Membership to Y facilities for self and family
• Generous employer matched pension plan (after 2 years)

The YMCA’s Commitment to Trust, Safety and Equality:

As part of a trusted charitable organization, you can expect to receive excellent services and safety training throughout your YMCA career. As the first step in your journey, you will be required to:

• Provide 3 references of a professional nature (Ex. employer, supervisor, colleague, teacher, coach, etc.)
• Provide a satisfactory Criminal Record Check Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date. The YMCA will provide applicable instructions and paperwork.

The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities, persons of color and ethnicity, Indigenous persons (First Nations, Metis, and Inuit), and people of all sexual orientations and genders.

Application deadline: June 27, 2025

Start date: July 2025

If you have questions about the position or would like to learn more, please email:

Karen McDonnell , GM Child Care

karen.mcdonnell@ymcasibc.ca