Position: Administrative Assistant (Part Time – 10 hrs/week. Burlington, Ontario)

(Fixed Term Contract; maternity leave. August 2025 - August 2026)

Position Purpose: To assist the Executive Director with the administrative responsibilities of operating a charity which exists to support survivors of human trafficking and sexual exploitation.

Responsibilities:

Administration:

• Provide clerical and administrative support to the Executive Director to ensure efficient operation of office.
• Carry out administrative duties such as filing (primarily digital), typing, copying, scanning, etc.
• Maintain record keeping, database and file management for all contacts, contracts, policies, etc.
• Support staff efforts in creating, editing, and formatting documents, forms, templates, etc. (This includes converting electronic PDF files to fillable PDF forms.)
• Assist in the preparation of regularly scheduled reports and communications (e.g. e-newsletters).
• Provide information by answering questions and requests.
• Exhibit polite and professional communication via phone, email, and mail.
• Support team by performing tasks related to organization and strong communication.

Bookkeeping:

• Order supplies while exercising wisdom in regards to creative thinking and financial responsibility.
• Monitor credit card statements for reconciliation.
• Process and reconcile expense reports submitted by staff.
• Track program spending to ensure staff is staying on budget.
• Reconcile giving (online through Charitable Impact, PayPal, etc. and physically through cheques) with donor record management system (Canada Helps).
• Issue tax receipts as required.
• Assist Treasurer with bookkeeping tasks (Quickbooks).
• Contribute to team effort by accomplishing related tasks as needed.

Supervision and Reporting:

The Administrative Assistant is supervised by and reports to the Executive Director.

The Restorations staff team takes a collaborative approach to supporting survivors and clients.

Qualifications

Knowledge, Experience and Training:

• Minimum of high school diploma or equivalent education required; diploma or equivalent in related field (office administration, etc.) an asset.
• 3 years of experience in administrative assistance.
• Excellent knowledge of Google applications (Google Drive, Google Docs, Google Sheets, etc.), Microsoft Word and Excel, and Adobe Acrobat required.
• Experience working with Quickbooks is an asset.
• Experience working with Adobe Acrobat in creating fillable forms is an asset.
• Knowledge/familiarity of human trafficking and social service systems an asset.
• Experience working for a non-profit is an asset.

Essential Skills and Abilities:

• Demonstrate a high level of professionalism in dealing with confidential and sensitive information
• Outstanding communication skills (verbal and written)
• Attention to detail
• Managing processes
• Organization
• Analyzing information
• Problem solving
• Reliable
• Independent learning and working
• Willingness to collaborate with others and work as part of a team
• Alignment with the core values of Restorations

Requirements

• Current Criminal Record Check with vulnerable sector screening.
• Adherence to Restorations agency values.

Hours and Location of Employment

• 10 hours/week
• Administrative Assistant is expected to work from an office located in a confidential location (Nancy’s House) in Burlington; after a probationary period, there may be some flexibility in working some hours remotely.

Application Process

To apply for the Administrative Assistant position, please submit your resume and a cover letter detailing qualifications and experience relevant to this role. Applications should be sent to Jennifer Lucking, Executive Director, at info@restorationscanada.org

Applications will be reviewed, and selected candidates will be invited for a virtual interview beginning July 11, 2025. Once a successful candidate has been selected, the opportunity for application for this position will close.

We are committed to employment equity and building a diverse, inclusive, and trauma-informed team. We especially welcome applicants with lived experience of human trafficking, sexual exploitation, or related system vulnerabilities.

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: $20.00-$22.00 per hour

Expected hours: 10 per week

Benefits:

• Casual dress
• Employee assistance program
• Flexible schedule
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Burlington, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 2 years (required)
• QuickBooks: 1 year (preferred)

Work Location: In person

Application deadline: 2025-07-11
Expected start date: 2025-07-28