Top Benefits
About the role
Duties:
-
Conducts housing search in and outside of York Region for newcomer individuals and families.
-
Conducts intake and needs assessments and provides case management services
-
If needed escorts clients to housing appointments and advocates on their behalf.
-
Secures appropriate and affordable housing for clients.
-
Advocates on behalf of clients in negotiating and finalizing housing leases.
-
Recruits housing providers and maintains a housing data bank/registry of housing providers.
-
Provides crisis support and intervention as required.
-
Mentoring volunteers to assist with housing search and escorting of clients.
-
Conducts housing orientation sessions to ensure that client understands rights and responsibilities of tenants and landlords.
-
Liaises and consults with other professionals and organizations.
-
Provides information and referrals to community & social service agencies for additional support.
-
Keep administrative records of services and activities, prepare necessary reports and input data using COSTI and HIFIS databases.
-
Perform other duties as required.
Qualifications:
-
Social Service Worker Diploma or equivalent with relevant practicum experience.
-
Minimum of one (1) year full time experience providing housing services to refugee claimants and newcomers.
-
Demonstrated experience providing services to families, refugee claimants, and newcomers.
-
The ability to speak a second language is an asset. Preference will be given to those who speak Yoruba and Igbo.
-
Minimum 9 months case management experience
-
Experience working with landlords and demonstrated knowledge of various supportive housing programs
-
Knowledge of specific issues facing people fleeing war
-
Knowledge of settlement and housing related services and resources, with an emphasis on the services and resources that exist within York Region and the Greater Toronto Area.
-
Strong skills in landlord recruitment and mediation, and client advocacy. Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
-
Demonstrated experience in data-entry, documentation and reporting.
-
Excellent communication, organization and coordination skills.
-
Possession of a valid First Aid/CPR training certificate is required.
-
Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the last 6 months.
-
Must be able to travel within the GTA to multiple locations using public transportation. Access to a vehicle is considered an asset.
-
Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.
Location:
Highway 7 and 404 (Markham)
Duration of Position:
August 12, to December 31, 2025 (funding confirmed to December 31, 2025)
Starting Salary Range:
$55, 141 to $57, 809 per annum + benefits
Posting Date:
2025-07-28
Closing Date:
2025-08-11
Notes:
Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #109-25 to the below link: https://creg.costi.ca/ui/hr/resume.aspx?refno=109-25&site=costi
About Costi
Meeting the needs of a diverse society since 1952, COSTI Immigrant Services is a community-based multicultural agency providing employment, educational, settlement and social services to all immigrant communities, new Canadians and individuals in need of assistance.
COSTI strives to be a leader in community service by using a client focused, proactive, and innovative approach in planning, developing and delivering services. Our programs ensure that regardless of language or cultural barriers, people who arrive in Canada are able to use their existing skills, learn new ones, and participate actively in all aspects of Canadian life.
Operating from 18 locations in Toronto, the Region of Peel and York Region, COSTI provides services in more than 60 languages. Last year, over 39,000 individuals received assistance.
Top Benefits
About the role
Duties:
-
Conducts housing search in and outside of York Region for newcomer individuals and families.
-
Conducts intake and needs assessments and provides case management services
-
If needed escorts clients to housing appointments and advocates on their behalf.
-
Secures appropriate and affordable housing for clients.
-
Advocates on behalf of clients in negotiating and finalizing housing leases.
-
Recruits housing providers and maintains a housing data bank/registry of housing providers.
-
Provides crisis support and intervention as required.
-
Mentoring volunteers to assist with housing search and escorting of clients.
-
Conducts housing orientation sessions to ensure that client understands rights and responsibilities of tenants and landlords.
-
Liaises and consults with other professionals and organizations.
-
Provides information and referrals to community & social service agencies for additional support.
-
Keep administrative records of services and activities, prepare necessary reports and input data using COSTI and HIFIS databases.
-
Perform other duties as required.
Qualifications:
-
Social Service Worker Diploma or equivalent with relevant practicum experience.
-
Minimum of one (1) year full time experience providing housing services to refugee claimants and newcomers.
-
Demonstrated experience providing services to families, refugee claimants, and newcomers.
-
The ability to speak a second language is an asset. Preference will be given to those who speak Yoruba and Igbo.
-
Minimum 9 months case management experience
-
Experience working with landlords and demonstrated knowledge of various supportive housing programs
-
Knowledge of specific issues facing people fleeing war
-
Knowledge of settlement and housing related services and resources, with an emphasis on the services and resources that exist within York Region and the Greater Toronto Area.
-
Strong skills in landlord recruitment and mediation, and client advocacy. Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
-
Demonstrated experience in data-entry, documentation and reporting.
-
Excellent communication, organization and coordination skills.
-
Possession of a valid First Aid/CPR training certificate is required.
-
Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the last 6 months.
-
Must be able to travel within the GTA to multiple locations using public transportation. Access to a vehicle is considered an asset.
-
Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.
Location:
Highway 7 and 404 (Markham)
Duration of Position:
August 12, to December 31, 2025 (funding confirmed to December 31, 2025)
Starting Salary Range:
$55, 141 to $57, 809 per annum + benefits
Posting Date:
2025-07-28
Closing Date:
2025-08-11
Notes:
Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #109-25 to the below link: https://creg.costi.ca/ui/hr/resume.aspx?refno=109-25&site=costi
About Costi
Meeting the needs of a diverse society since 1952, COSTI Immigrant Services is a community-based multicultural agency providing employment, educational, settlement and social services to all immigrant communities, new Canadians and individuals in need of assistance.
COSTI strives to be a leader in community service by using a client focused, proactive, and innovative approach in planning, developing and delivering services. Our programs ensure that regardless of language or cultural barriers, people who arrive in Canada are able to use their existing skills, learn new ones, and participate actively in all aspects of Canadian life.
Operating from 18 locations in Toronto, the Region of Peel and York Region, COSTI provides services in more than 60 languages. Last year, over 39,000 individuals received assistance.