Job title: Disability Case Manager

Duration: 6 month contract, after which role will become permanent.

Principal tasks and responsibilities include:

• Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
• Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
• Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
• Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
• Build strong, trust-based relationships with clients, employers, and healthcare providers.
• Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

Our client:

A complex life insurance organization.

Qualifications and pre-requisites :

• Previous experience working as a Disability Case Manager.
• 2+ years of professional experience, ideally in healthcare or case management
• Strong analytical and decision-making skills
• Resilience and adaptability in fast-paced, emotionally complex situations
• Comfort with digital tools and multiple platforms