At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time hybrid Regional Business Process Expert we’re looking for?

Join us as a Regional Business Process Expert and you’ll be looking at a career-defining role based in any of these sites Mississauga (ON), St-Bruno (QC), Naperville (IL)- New Castle (DE)

Provide support to business requirements related to ERP Migration by setting up/ updating processes and provide SAP support.

Operational Responsibilities:

ERP Management:

• Management of the ERP System and related application interfaces in line with GSI and Alstom’s Standard ways of working:
  • Define and deploy localized methods for control, in line with GSI and Alstom’s standard ways of working.
  • Drive/push for improvements/innovations to the current GSI Solution and Alstom’s standard ways of working that yield true and validated savings.
  • Ensure Master Data Integrity.
  • Manage and implement change requests on behalf of the business.
  • Coordination of Change Request Validation (UAT) amongst the Key User Community
  • Supplier & Customer Interface integrity.
  • Other interface integrity as it relates to physical, informational or financial flows.
  • Resolution support and escalation with BPO’s and IS&T.
  • Lead ERP related activities and objectives within the local Key User Community.
  • Manage SOD compliance for user roles in accordance with Alstom objectives.

ERP Project Deployments:

• Communicate project objectives, status, and risks effectively with Alstom management, project team members, customers, and key stakeholders.

• Participate in operational review meetings to translate business needs into functional requirements.

• Manage the effective transition of requirements to the delivery team ensuring a clear and complete understanding of the requirements.

• Identify risks and formally manage risk mitigation plans in coordination with the project team and/or customer.

• Prepare project status reports and facilitate project review meetings.

• Identify potential customizations, interfaces, and data migration/mapping methods.

• Write test plans and scripts for validating the proposed solutions.

• Educate end users on effective use of application features.

• Develop end user training plans and materials.

• Train and support end users prior to cutover and during final cut over.

Required Profile

College Diploma preferred

5 years of experience required

SAP experience

ERP experience required

Strong Computer Skills including MS office

Office environment

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Collaborate with transverse teams and helpful colleagues,

• Utilise our inclusive, innovative, and solution-driven working environment,

• Contribute to innovative projects,

• Benefit from our investment in your development, through award-winning learning,

• Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Segment: Business Process, Supply Chain, SAP, ERP, BPO, Management, Operations, Technology